Customer Service Manager
Resume:
KARL M. HANDROW 714-***-****
Fullerton, CA *****
ac6wmb@r.postjobfree.com
Logistics Coordinator
Conscientious, resourceful professional with comprehensive experience in technical program coordination and inventory management. Works well with people, interacting with professionals and contributing to corporate and personal growth. Proven track record for success utilizing broad problem-solving strategies and tactical leadership to consistently drive efficient operations and process performance while maximizing available resources. Received Army Achievement Medal with Oak Leaf Cluster for exceptional performance of military duties while assigned to Supply School and as Supply Sergeant for the Battalion.
Detail-Oriented
Complex Problem-Solving
Effective Communication
Interpersonal Skills
Efficient Operations
Organizational Skills
MS Office Suite Programs
Oracle IProcurement/ERP
.
TECHNICAL SKILLS AND CERTIFICATIONS
Operating Systems: MS Windows Family
PROFESSIONAL EXPERIENCE
Western Digital Corporation, Irvine, CA 2013-2018
Technical Program Coordinator,
Coordinating hard drive and PCBA testing, builds, and distribution to internal customers for Research and Developmental purposes as well as creating work requests for the Daily Process Control, Inventory Control Management using Oracle ERP System, preparing shipments to customers, coordinated Holiday Shutdown Support and weekly inventory reports as well as handling whatever odd jobs that may occur.
●Reduced Inventory Overhead by 20% from 2016-2018
●Coordinated the successful launching of 2 new mobile HDD types
Kelly Services 2012-2013
Test Operator as a Temporary Employee for Western Digital
Setup and run testing on computer hard drives for research and development purposes according to a Daily Process Checklist, compiling daily production reports, preparing hard drives for shipment to customers.
●This was a Temporary position that I used to demonstrate my work ethic and abilities, enabling me to become a permanent hire.
Karl M. Handrow ac6wmb@r.postjobfree.com
K&S Services, Santa Ana, CA 2011-2011
Repair Services Contractor for GE Aviation
Account Manager
This job consisted of identifying production machine repairs and sending repair items to company repair shops for maintenance.
ADDITIONAL RELEVANT EXPERIENCE
Mayville Engineering Corporation
Robotic Welder
Setup and Operation of Robotic Welder for custom production jobs.
Midas International Corporation
Welder II, Hy-Rise Operator, Tubing Former
MIG Welding of automotive aftermarket exhaust parts.
Forklift operations, Inventory Control, staging of parts for production on assembly lines.
Set up and operation of Tubing Cutters and Formers producing parts for sub assembly.
Kwik Trip, Inc.
Assistant Manager
Assist with store operations maintaining inventory stock, scheduling of employee hours, daily sales reports, daily deposit reports, miscellaneous odd jobs maintaining store and gas pumps.
Starr, Inc.
Assistant Purchasing Agent
Inventory Control, contacting vendors to get part quotes for production, shipping and receiving, customer service and assisting with production when needed.
U.S. Army/Army Reserve
Radio Operator/Mechanic and Company Supply Sergeant
3 years Active Duty from 1981-1984 as a Radio Operator/Mechanic for an Armored Battalion in West Germany where I attained the rank of Specialist E-4.
10 years Army Reserve with the 84th Training Division where I received 2 Army Achievement Medals for Excellence in the Performance of my duties as Unit Armorer and for achieving Honor Graduate while attending the US Army Supply School at Ft. Jackson, SC.
PROFESSIONAL DEVELOPMENT
Horicon High School/Wisconsin Dept of Public Instruction
Attended 1978-1980/Received GED May 1982 while enlisted in the US Army.
US Army Supply School, Ft. Jackson, SC
Honor Graduate of Army Supply and Logistics Course MOS 76Y
Karl M. Handrow ac6wmb@r.postjobfree.com
US Army Communications School, Ft. Sill, OK
Tactical Communications Op/Mechanic MOS 31V
CERTIFICATIONS
Comptia A+ Certified, July 2004.
References
Sharon Gehring
Relationship: Professional (Coworker)
Anna Hurtado
Relationship: Professional (Immediate Supervisor)
Bruno Ramos
Relationship: Professional (Coworker)
Yilin Cai
Relationship: Professional (Coworker)
Dennis J. Loehr
Relationship: Personal
Contact this candidate