SONYA DEVORE

San Diego, CA ***** 619-***-**** ac6wl0@r.postjobfree.com

SUMMARY

Excellent housekeeping and customer service professional looking for an opportunity to utilize experience with opportunities for growth.

SKILLS & AWARDS

Works well independently and as part of a team

Ability to communicate information and ideas effectively

Excellent customer service skills

Knowledge of principles and processes for providing customer and personal services

EDGE Customer Service Hotel Award with Handlery Hotel

Teful Award for excellent customer service with Marriott

EXPERIENCE

09/2003 – 11/2017 County of San Diego IHSS Chula Vista, CA

Personal Caregiver

Cooked, cleaned, paid bills answered phones and picked up medical prescriptions

Transported clients to and from doctor’s appointments

Conversed with clients to keep them mentally healthy and alert

Provided patients with help moving in and out of bed, bath, wheelchair and vehicle

07/1986 – 04/2001 Handlery Hotel San Diego, CA

Housekeeping

Carried linens, towels, toilet items and cleaning supplies using wheeled carts

Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators and stairways

Emptied wastebaskets, emptied and cleaned ashtrays and transported other trash to waste disposal areas

Observed precautions required to protect hotel and guest property and report damage, theft and found articles to supervisor

03/1996 – 05/1998 Marriott Marquis Marina San Diego, CA

Housekeeping

Responsible for cleaning 16 rooms and providing quality guest services

Vacuumed, mopped and dusted floors and rooms

Received Teful Award for observing and protecting hotel and guest property

07/1992 – 04/1998 Sheraton Hotel San Diego, CA

Housekeeping

Carried linens, towels, toilet items and cleaning supplies using wheeled carts

Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators and stairways

Emptied wastebaskets, emptied and cleaned ashtrays and transported other trash to waste disposal areas

Disinfected cleaning and equipment and supplies using germicides and steam-operated sterilizers