Sales Manager

Bilal Barbour

E-mail: *****.*********@*****.***

Doha, Qatar

Mobile No. +974-********

Objectives

To be able to work in a prestigious company where proven record of success will be utilized and further developed, increasing my experience in a way that I can give the maximum level of benefit to my company and myself.

Personal Qualification

Clear thinking, team work, coordination, respecting chain of command and the ability of effective decision making in emergency situations and in those requiring quick assessment of many factors, gained throughout my working experience.

Work Experience

Al Mana Fashion Group, MANGO, Doha, Qatar

Assistant manager

June 2011_up to June 2017

Responsible for the shop floor with the manager.

Follow up for the target and budget that need to be achieved.

Follow up the e-mails and communication with head office Spain.

Take care of the new collection and make sure that all the team is familiar with the new products to be able to up-sell.

Training staff using company provided training materials and reviewing performance of existing staff (usually on a quarterly basis). As new products are introduced, it is your job as the assistant manager to help develop and implement training materials for distribution to employees.

Organizing special promotions, displays and events.

Attending and chairing meetings.

Updating colleagues on business performance, new initiatives and other pertinent issues.

Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.

Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

Promoting the organization locally by liaising with local schools, newspapers and the community in general.

Al Mana Fashion Group, Mango, Doha, Qatar

April 2008 – April 2011

Visual Merchandiser

Responsible about the display in the shop.

Showing the latest and newest trends for the season.

Receiving and checking shipments if there is new items to be displayed.

Checking the sales percentage every week.

Responsible of the stocks availability.

Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.

Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.

Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low.

Maintains quality results by following and enforcing standards.

Al Mana Fashion Group, Mango, Doha, Qatar

Sales Assistant

March 2006 – March 2008

Sell specific products and services to consumers.

Demonstrate products and show consumers how to maximize their features.

Explain different customizable features.

Check inventory to ensure product is in stock.

Collect methods of payment and dispense change.

Collect and research information needed to identify and resolve problematic situations.

Operate cash registers.

Count the day's money transactions at the end of the day.

Place clothes on mannequins.

Determine seasonal trends and adjust displays as needed.

Stock shelves.

Ensure pricing is correct.

Madass Co. for Watches & Jewellery’s, Beirut, Lebanon

Senior Sales Associate

July 2005 – January 2006

Maintained professional relationship and attitude with clients and coworkers.

Efficiently and accurately processed customer check-out including cash, check and credit card.

Up sell and suggestive sell products and accessories to customers.

Maintained the appearance and cleanliness of the store.

Responsible for opening and closing registers, register management of POS system and merchandise returns.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations, and forming professional relationships with customers.

Worked as a team member to provide the highest level of service to customers.

Verified that all merchandising standards were maintained on a daily basis.

Exceeded personal sales goals consistently.

Consistently improved the level of customer satisfaction and outperformed sales every quarter approximately, 10% over goal.

Maintained and updated jewelry records, organized inventory reports of the store reducing shrinkage by 9%.

Mentor 3 Sales Associates.

Spazio, Beirut, Lebanon

Sales Associate & Merchandiser

September 1999 – July 2005

Consulted customers and gave fashion advice to best fit the customers' needs.

Designed and executed window displays.

Assisted in selecting and ordering new merchandise.

Established a loyal client base of repeat customers by acquiring a full understanding of individual client's tastes and learning the features and nuances of every item in the store.

Consistently garnered praise from clients, team members, and management on the creativity of the merchandising.

Displaying merchandise and promoting materials.

Greeting and advising customers on quality and trends of jewelry.

Explaining cuts, carats, color, and clarity in jewelry and gems to customers.

Providing estimate on repairing luxurious watches and custom jewelries.

Suggesting jewelry designs to customers suitable for certain occasions.

Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment.

Education Background

BT, Baccalaureate Technique (Lebanon) 2000 - 2003

Primary Education: Batrakiyeh School (Lebanon) SY 1990 – 1999

Personal Data:

Age: 35.

Date of Birth: Oct. 31, 1981.

Place of Birth: Beirut Lebanon.

Gender: Male.

Weight: 95 kgs.

Height: 190 cm.

Civil Status: Single.

Religion: Muslim.

Nationality: Lebanese.

Language: Arabic, English, French.

Passport No.: RL3855279.

Valid Until: July 10, 2021.

Visa Number: 281********.

Type of Visa: Working Visa.

Visa Validity: September 3, 2017.

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