Office Assistant Customer Service

**** ** ********* ** ******, OR *****

503-***-**** *******.*****@*****.***

TIFFANY DIGGS

SKILLS

MS Word

MS Excel

MS PowerPoint

MS Outlook

Adobe Acrobat

Adobe Photoshop

QuickBooks

Quicken

Multi-line phone

EDUCATION

Beginning MS Excel for Windows Certificate 2001

New Horizons Computer Learning Center Beaverton, OR

One day course in the use of MS Excel

BA in Elementary Education 1994

Northwest University Kirkland, WA

EMPLOYMENT HISTORY

A Cut Above Exteriors Tigard, OR

Administrative Assistant 2015-2016

Entered invoices and credit card receipts into Quick Books

Scheduled Job Walks and Final Job Walks

Assembled job folders

Scanned customer files onto the server

Co-organized the company Christmas Party

Ordered office supplies

Distributed company mail

Ultimate Staffing Services Portland, OR

Office Assistant 2014

Administration and office duties included:

Processed customer payments

Corresponded with customers via email

DePaul Industries Portland, OR

Office Assistant 2013-2014

Administration and office duties included:

Verified qualifications for retirement benefits

Interpreted laws and applied them to retiree benefits

Reviewed accounts

Contacted employers to confirm employment and hours worked

Determined if retiree exceeded hours and when they should be re-employed

Generated and proofed correspondence

Adjusted retiree hours according to employer specifications

B&R Auto Wrecking Corvallis, OR

Office Assistant/Bookkeeper 2012-2013

Administration and office duties included:

Balanced the daily business books for six stores

Entered data into QuickBooks

Prepared car titles for processing at DMV

Filed accounting paperwork

Researched references for credit applications

Scanned credit applications

Data entry of sales tax information

Stuffed envelopes for statement mailings

Researched Washington exempt sales tax permits

Express Employment Professionals Albany, OR

Temporary Employee in Office Environments 2011- 2012

Administration and office duties included:

Called patients with appointment reminders

Greeted guests

Entered patient information into the system

Copied personal ID and insurance cards

Researched insurance benefits for patients

Filed patient charts

SOS Employment Group Beaverton, OR

Temporary Employee in Office Environments 2009-2011

Administration and office duties included:

Picked and packed orders

Entered PO information into the system

Express Employment Professionals Portland, OR

Temporary Employee in Office Environments 2009

Administration and office duties included:

Printed documents for mortgage disclosures

Assembled documents for disclosures

Shipped documents

Maintained conference room cleanliness

Generated warehouse pick tickets

Naegeli Reporting Corporation Portland, OR

Scheduling Specialist 2008

Administration and office duties included:

Answered the phone

Scheduled depositions with paralegals

Entered new scheduling information into the computer

Adecco Personnel Memphis, TN

Temporary Employee in Office Environments 2006-2008

Administration and office duties included:

Keyed HR transaction requests including hires, terminations, reviews, salary, and position changes

Printed documents for international shipments

Assembled and scanned documents

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