Customer Service Microsoft Office
Resume:
Scott Ertelt
***** ******* ***** ** ** Woodburn OR 97071
*******@*******.***
Key Skills and Abilities
Exceptional communication and interpersonal skills
Works well with people of all nationalities and backgrounds
Self-starter who is very detail-oriented and highly organized
Works independently or as part of a team
Expertise in equipment maintenance and inventory control
Proven high level problem-solving skills
Operates office equipment & computers with Microsoft Office Suite skills, email & internet
Pull parts from stockroom and deliver to production workers
Track shipping and receiving
Inventory and cycle counting
High attention to detail
Ability to recognize electronic and mechanical parts
Shipping and receiving
Customer service
SAP experience
ESD experience
PROFESSIONAL EXPERIENCE
Warehouse Willamette Valley Pies 2018
Shipping/Receiving, order pulling, stocking shelves, customer service, operate forklifts
Stocker CAMPING WORLD 2017
Shipping, receiving, stock shelves, customer service
Forklift SELECTEMP/WILBUR-ELLIS 2017
Performed cycle counts
Customer service
Operate forklift
Order pulling
Material Handler Remedy intelligent staffing/Veritiv 2017
Performed cycle counts
Packaged orders properly to prevent damage
Shipping and receiving
Order pulling
Material Handler APR consulting, Inc. 2016/Rockwell-Collins
Used SAP to pull orders
Packaged orders properly to prevent damage
Performed cycle counts
Caretaker for father. 2013 – 2015
Inventory Management Specialist /Material Control U.S. Air Force Reserve/Oregon Air National Guard 1989 – 2012
Received, stored, and issued parts and supplies
Researched sources of supply for non-national stock number items
Operated Forklift to load and unload vehicles
Followed up with carriers to insure they have dispatches and loaded and unloaded appointments were set
Worked with carriers and customers to meet shipping/delivery needs
Resolved problems related to pick-ups, deliveries & shipments & advised customers of any delays
Maintained current phone numbers and contacts of carriers and Suppliers,
Coordinated purchasing activities on incoming customer orders for automotive, medium/heavy truck, Buses, electronic, hydraulic, and complex construction equipment components and repair parts, electrical, janitorial, safety, and miscellaneous supply items
Conducted research as necessary using computer, telephone, and parts catalogs to properly identify automotive, and construction equipment repair parts by application, description, or sample
Determined appropriate vendor based on cost, availability, quality, and service
Warehouse experience in shipping, receiving, pulling orders
INVENTORY CONTROL CLERK Northwest Trailer Parts Dist.2005 - 2008
Managed returned goods by verifying quantities, and merchandise condition
Ensured the proper storage and disposal of all freight damage claims
Processed all transfers of items to scratch and dent
Shipping and receiving
Education and Professional Development
Forklift Certification
National Career Readiness Certificate – Gold Level2012
Employability Assessment: Math/Reading/Locating Information
Chemeketa Community College
Automotive Technology and Computer Science
Silverton Union High School
Silverton, OR, Diploma
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