Customer Service Microsoft Office

STACY COMPORA

**** ****** *****, ************, ** 48144

********@*****.*** 419-***-**** www.linkedin.com/in/stacy-compora CUSTOMER-CENTRIC HUMAN RESOURCES SUPPORT SPECIALIST Motivated, self-starting, seasoned administrative professional with extensive experience in human resources support and proven effective communication and teamwork skills. Microsoft Office SAP Workday Intranet Web Editing New Hire Onboarding PROFESSIONAL EXPERIENCE

LafargeHolcim, Dundee, MI

HR Administrator 1998 to 2018

Key administrative support for Human Resources business unit.

Key steering committee member of the SilkRoad onboarding initiative improving efficiency and satisfaction with the employee onboarding process.

Contributed as an administrator during the implementation of the Convergence safety training learning management system.

Entrusted with the administration of the company-wide random drug screening program involving communication and monitoring of the completion status. As administrator, ensured that the random completion goal was consistently attained.

Served as key administrator for the company scholarship committee which involved extensive networking with recipients, employees, financial aid offices, scholarship board and selection committee members. In this capacity, entrusted with annual budget of $150,000.

Key administrator from initial launch of company-wide employee recognition program involving vendor and employee communication, monthly reporting, and issue resolution.

Main contact for budget and accounts payable monitoring for business unit.

Served as a key knowledge expert during and after the merger of Lafarge and Holcim. Customer Service Assistant 1993 to 1998

Selected for the pilot customer service team after the marketing department was discontinued. Responsible for administrative duties.

Extensive contact with internal sales representatives, management personnel and external customers.

Maintained and reported monthly performance statistics.

Originated and maintained monthly customer service newsletter. Marketing Services Specialist 1991 to 1993

Responsible for administrative duties for marketing department.

Servicing assigned accounts

Debit/credit generation

Mainframe database maintenance

EDUCATION

Associate of Science, MONROE COUNTY COMMUNITY COLLEGE, Monroe, Michigan

Contact this candidate