Customer Service Administrative Assistant

PAULA THRESS

*** ******* *****

Lancaster, OH ***30

740-***-****

*******@*****.***

PROFESSIONAL PROFILE

Strong banking ethics. Financial transaction expertise

Laser Pro. Database input

Lotus Approach. Excellent work ethic

Microsoft Word. Excel

EXPERIENCE

Peoples Bank, Lancaster, OH

Banking Assistant. 7/1999 to 1/2018

Monitored borrowing bases for commercial lines of credit and prepared monthly reports

Customer service via telephone, in person and e-mails

Requested, scanned and monitored financial statements for audit reporting

Requested and monitored hazard insurance

Monitored checking accounts and loans and made collection calls

Prepared commitment letters and demand letters

Ordered due diligence for approved loans and input on Laser Pro

Booked and funded loans and tracked collateral

Bank One/Chase Bank, Columbus, Ohio

Administrative Assistant, 10/1987 To 1/1999

-Answered incoming calls

-Typed commitment letters and other loan correspondence

-Processed loan draws and payments.

-Input loans, closed and perfected filing of collateral documents including UCC's and mortgages

-Contacted insurance companies to obtain and correct insurance on collateral

Elder Beerman, Lancaster, OH

Cashier, 3/2016 to Present

-Check out customers and balance registers

-Sell company credit cards and process applications

-Stocking and setting ad

EDUCATION

Ohio University – Lancaster, Ohio

Associates Degree in Business

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