JEAN FRAM
***************@*****.***
SKILLS
MS Word, Excel, Outlook, Access, CareWare, Internet Explorer, People First
Accurate keying 60 wpm
Create correspondence and reports from voice and/or written data
Transcribe and distribute minutes for monthly staff and break-out meetings
Telephone and reception, internet research, data entry
EDUCATION
Business Electives Mohawk Valley Community College, Utica, NY
BA English/Secondary Education SUNY Brockport, Brockport, NY
Business Electives Valencia Community College, Orlando, FL
EXPERIENCE
AARP Foundation Inc. Part-time Reception 04/2017 – Current
General office, update event schedule, contact participants, respond to incoming calls,
process correspondence, event preparation, disassemble return packages and file materials
Front desk reception, assist clients in computer lab at assigned location
General office, reception, phones, assist clients with job search at assigned location
Brown and Brown Data Entry Clerk 10/2015 – 08/2016
Data Entry related to claim reporting
Responded to field reporters by phone or email as needed
Orange County Health Department Administrative Assistant 08/2014 – 03/2015
Administrative Assistant to HIV Program Director in a secure State of Florida facility
Scheduled and attended all meetings, created and distributed minutes, maintained Director’s calendar, received and responded to incoming calls for the Director
Coordinated Director’s calendar with the calendars of Department heads
Reserved meeting rooms at both Orange County Health Department building and at Lake Ellinor for the Director, Department Heads
Supported Orange County Health Dept. managers and physicians within the building, and at Lake Ellinor as needed, with monitoring and supporting staff, scheduling, arranging meetings, producing reports, preparing budgets, arranging interviews
Safety officer for building
Overflow Accounts Payable reviewed, reconciled and submitted to the State
Daily receipt and reconciliation of all pharmacy shipments on site
JEAN FRAM 321-***-****
Hug Me Program Senior Clerk and Data Entry Clerk 10/2012 - 08/2014
Administrative Assistant to Hug Me Program Director
Assist departments as directed with meetings, calendars and employee interviews
Entered Medical Records and Case Notes into CareWare as needed
Process coded encounter forms from office visits into CareWare to generate revenue
Used HMS and FLMMS software to verify and research required client data such as Medicaid status and insurance verification
Receive, review, batch and forward Ryan White referral billings for payment.
Prepared minutes for monthly full-staff meetings and eight other related meetings
Maintained all keys for secured areas, (all submitted intact when building closed)
Orange County Health Department Administration Offices 03/2011 – 10/2012
Receptionist- direct hire
Greeted and directed visitors, monitored guest registration for building
Responded to rear door access and delivery and monitored closed circuit electronic surveillance
Responded to all incoming calls and walk-in guests
Scheduled use of meeting rooms on site
Received mail and processed outgoing mail