Employee Relations Human Resources

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CATARINA PERRY

*** ******* ***** • West Warwick, RI 02893 • 401-***-**** • ******@***.*** Dedicated Human Resources Professional with a progressive twenty + year career developing and directing initiatives that promote corporate objectives in fast-paced, fluid environments in a variety of industries, such as manufacturing, engineering, medical device, software, retail, and hospitality. Demonstrated record of success as an HR Director with excellent business acumen and a proven ability to translate organization strategies into human-resource initiatives that significantly advance business and bottom-line goals. Integral member of management team adept in strategic planning, organizational development, program implementation, benefits administration, employee relations and development, and training. Exceptional ability to build and maintain relationships across all levels. CORE COMPETENCIES:

• HR Management

• Professional Recruitment

• Change Management

• Community Relations

• Career Counseling

• Event Planning

• Benefits/401(k) Administration

• Employee/Labor Relations

• Orientation/Training

• Regulatory Compliance

• HR Communications

• Employee Development

• Performance Management

• Strategic Planning

• Process Development

• Succession Planning

PROFESSIONAL EXPERIENCE

DAN’S MANAGEMENT Providence, RI, 2016 Present

Director, Human Resources

Manage the HR team who, with direction, oversee the day to day Human Resources Management of a large-scale Restaurant franchisee, which includes employee relations, recruitment, and training initiatives for approximately 800 employees across 38 locations. Develop and implement corporate policy and compliance programs. Facilitate the resolution of employee relations issues, providing assistance, mentoring/training, or disciplinary action as warranted to situations. Design and implement employee benefit programs and training programs. Oversee all corporate compliance including Affirmative Action, OSHA requirements, and safety policy. Closely collaborate with managers relating to employee relations, internal communications, hiring, and recruitment. Work with Senior Management Teams to develop comprehensive succession plans for organization. Forge and cultivate vendor partnerships with a broad array of recruiters, staffing agencies, and healthcare/benefits providers to deliver employee wellness and ancillary services. Strategically plan, develop, and execute corporate and employee events. Develop and implement employee recognition and development plans. Key Achievements:

Direct and Manage all compliance activities for 37-location business.

Develop training programs for Management Team consisting of over 80 employees to insure adherence to company policy, state and federal compliance programs, and employee issues.

Oversee ongoing recruitment process for 37 restaurant locations across 2 states, insuring the strict adherence to both state and federal compliance.

Create Succession and contingency plans suitable for next generation leadership CATARINA PERRY • Page 2

Advise Executive and C-Level Team on issues such as corporate compliance, employee development, employee turnover and retention.

PENTAIR Warwick, RI, 2014 2016

Human Resources Manager

Manage the day-to-day operations of the Human Resources function in a busy manufacturing facility, which includes employee relations, recruitment, and training initiatives for approximately 125 employees. Develop and implement corporate policy. Research and facilitate resolution of employee relations issues, provide assistance, mentoring/training, or disciplinary action as warranted to individual situations. Design and implement employee benefit programs, training programs. Oversee all corporate compliance including Affirmative Action program, OSHA requirements, and safety policy. Closely collaborate with managers relating to employee relations, internal communications, hiring and recruitment, and Union Avoidance initiatives. Forge and cultivate vendor partnerships with a broad array of recruiters, staffing agencies, and healthcare/benefits providers to deliver employee wellness and ancillary services. Strategically plan, develop, and execute corporate and employee events. Develop and implement employee recognition and reimbursement programs. Manage development of company newsletter. Key Achievements:

Created comprehensive training catalog and schedule to foster professional development; as well as tracking metrics for the benefit of compliance and auditing programs.

Led task force on the implementation of changes to training, communication, and teamwork processes and practices to achieve Operational Excellence.

Assumed responsibility for the Human Resources Management of the commercial side of business within first four months of employment, increasing the scope of management nationally. A2B TRACKING SOLUTIONS Portsmouth, RI, 2010 2014 Human Resources Manager

Manage the Human Resources function in software development organization including executive recruitment, organizational and employee development, and strategic planning for corporate and field staff. Create and administer corporate policy. Responsible for all corporate compliance including EEO and Affirmative Action program. Closely collaborate with Executive and First Line Managers on a variety of issues, including recruitment, development, and complex employee issues. DOD experience and working with CONUS AND OCONUS teams. Create and disseminate all Human Resources communications to both internal and external stake holders.

Key Achievements:

Developed and administered corporate Affirmative Action Program.

Established corporate policy and created comprehensive employee manual

Responsible for developing Human Resources Communications Strategy, which included the creation of corporate core values and mission statement.

Successfully partnered with Executive Leadership Team to create organizational development practices and policy.

Implemented Applicant Tracking System company-wide TPI COMPOSITES Warren, RI, 2006 2010

Human Resources Manager

Manage the day to day operations of the Human Resources function in a busy manufacturing facility, which includes employee relations, recruitment, and training initiatives for approximately 100 employees. Develop and implement corporate policy. Research and facilitate resolution of employee relations issues, provide assistance, mentoring/training, or disciplinary action as warranted to individual situations. Design and implement employee benefit programs, training programs. Oversee all corporate compliance including EEO program, OSHA requirements, and safety policy. Closely collaborate with managers relating to employee relations, internal communications, hiring and recruitment, and Union Avoidance initiatives. Forge and cultivate vendor partnerships with a broad array of recruiters, staffing agencies, and healthcare/benefits providers to deliver employee wellness and ancillary services. Key Achievements:

Strategically designed and implement Corporate policy including EEO policy and all employee policy development.

Improve inter-company relationships by implementing effective employee relations strategies.

Developed and implement Executive Management training initiative, training entire Management team.

DAVOL INC., Cranston, RI, 2001 2006

Sr. Human Resources Representative 2005-2006

Human Resources Representative 2001-2005

Manage a wide range of employee relations, recruitment, and training initiatives for this $250 million company with approximately 200 employees. Oversee corporate communications, community relations, and charitable/volunteer programs. Strategically plan, develop, and execute corporate and employee events. Develop and implement policies for employee recognition and reimbursement programs. Research and facilitate resolution of employee relations issues, provide assistance, mentoring/training, or disciplinary action as warranted to individual situations. Manage development of company newsletter. Closely collaborate with managers relating to employee relations, internal communications, and hiring and recruitment. Forge and cultivate vendor partnerships with a broad array of recruiters, staffing agencies, and healthcare/benefits providers to deliver employee wellness and ancillary services. Key Achievements:

Strategically designed and implemented employee programs to significantly enhance moral and increase retention.

Improved public image and community relations by orchestrating highly successful corporate charity drives and developing employee volunteerism programs.

Developed and implemented new hire orientation and a range of ongoing employee training programs related to Diversity, Sexual Harassment, Ethics, and Employee Development.

Devised and executed mandatory new-hire orientation program implemented organization-wide.

Researched compensation data to develop a wage structure for non-exempt employees.

Maintained a consistent track record of excellent customer service via open door policy. CATARINA PERRY • Page 4

APEX INCORPORATED, Pawtucket, RI, 2000 – 2001

Human Resources Administrator

Conducted a wide range of recruitment, hiring, and program administration functions. Administered and closely monitored department budgets. Recruited and hired all exempt and non-exempt employees. Coordinated and administered performance reviews, compensation program, and disciplinary documentation. Managed worker's compensation and public liability programs. Oversaw planning and development of corporate functions including recognition awards and seasonal/special events and safety programs. Provided counsel and guidance to managers, supervisors, and employees related to employee relations issues, corporate policies, governmental regulations, and corrective action. Key Achievements:

Directly developed a comprehensive human resources policies and procedures manual.

Developed and implemented all employee training programs implemented organization-wide. PARAMOUNT CARDS INC., Pawtucket, RI, 1993 – 2000

Human Resources Representative (1997 – 2000)

Oversaw recruitment and staffing of both exempt and non-exempt employees. Administered all employee relations, benefits, compensation, and worker's compensation programs. Administered payroll and monitored department budgets. Planned and developed a wide range of corporate events and meetings. Coordinated performance reviews. Provided counsel and guidance to managers and employees on employee relations issues, company policies, and corrective action process. Key Achievements:

Devised and disseminated a Human Resources policies and procedures manual.

Developed and ensured compliance with regulatory requirements for employee safety training program.

EDUCATION

Bachelor of Arts in English and Communications (dual major) RHODE ISLAND COLLEGE, 1990 Human Resources Certification ROGER WILLIAMS UNIVERSITY, Providence, RI, 2002 PROFESSIONAL AFFILIATION & VOLUNTEERISM

Society of Human Resource Management (SHRM)

HRM-RI

Former Board Member Meals on Wheels of Rhode Island TECHNICAL EXPERTISE

Proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook, ADP, PeopeSoft, PayChex, Stratex

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