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Customer Service Sales

Philadelphia, Pennsylvania, United States
August 31, 2018

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Charlotte James

*** ********* ***, ********, **



Customer Service Representative with over 4 years of experience of telephone and face to face sales. Committed to using my proven skills in customer service, sales, and communication skills to effectively fill the role of Customer Service position and Clerical Position. EDUCATION

Hamilton High School West September 2008-June 2012 Diploma


Genesis Biotechnology Group

Accessioner Hamilton, New Jersey

March 6, 2018- present

• Data entry by utilizing important specimen data into a system called Mdl regarding clinic patients information.

• Having an open eye for detail in situations where its possible to have an error

• Working with all types of specimens

• Having skills in keeping data and work area in order

• Being fast paced

• Keeping safe with work equipment

Trane Warehouse Trenton, New Jersey

Assembly Worker April 2016-February 2017

• Worked in a fast paced environment building heaters and air conditioners

• Followed all company rules and safety guidelines

• Cautiously handled over 40 pounds of work equipment and tools

• Assembled and cut wires to attach to the assembly belt Sunglass Hut Lawrenceville, New Jersey

Sales Associate February 2015-April 2016

• Ensured customer satisfaction by providing legendary customer service

• Delivered superior sales results exceeding store expectations set forth by management

• Displayed a gracious, courteous, and polite manner when interacting with all customers

• Accurately operated the POS system and accounts for all monetary transactions

• Opened and closed the store

• Maintained a clean and organized work environment Loft Lawrenceville, New Jersey

Sales Associate January 2014-January 2015

• Responsible for stocking merchandise, interacted with customers, and communicated with customers over the phone and in person to determine their shopping needs

• Acted as a personal shopper by prepping fitting rooms with preselected wardrobe items for selected shoppers

• Handled the task of operating the cash register accepting cash; processed credit card and check transactions

Lord & Taylor Lawrenceville, New Jersey

Sales Associate April 2013-December 2013

• Greeted customers and efficiently processed transactions within a fast-paced retail environment

• Operated the cash register, scanners, and computers to finalize the customers’ transactions

• Assisted with stocking, back stock, and maintained floor-sets ADDITIONAL SKILLS

• Excellent communication skills with a focus in customer service

• Highly motivated and able to lead within a team environment

• Familiarity with Point of Sale terminals

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