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Manager Management

Edgewater, Maryland, United States
August 31, 2018

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*** ****** ***

Edgewater, Maryland 21037

Phone: 443-***-****


OBJECTIVE A position to support company operations


Chesapeake School of Esthetics January 2015

Bachelor of Science - ACCOUNTING

Arizona State University (ASU) Phoenix, Arizona May 1990

LICENSE/CERTIFICATIONS Licensed Esthetician March 2015

Control Self Assessment Auditor November 2005 - 2013

Certified Internal Auditor March 1998-2013

Certified Public Accountant - Arizona December 1996-2006

Facilitator September 1997


TECHNIQUES. Institute of Internal Auditors, CSA Library Series 00-1


January 2018 – Present Solace Salon and Day Spa

Esthetician January 2018

Assist Owner with, Quickbooks – General Ledger and Checking account entries

Preform Requested Facial and Waxing Services on clients as necessary

March 2015 – December 2017 Rejuvinations Thereputic Massage and Body Work

Esthetician March 2015

Assist Owner with Sales Tax, Quickbooks Vendor Payments

Quickbooks Payroll, End of Year W2 and 1099 processing

Preform Requested Facial and Waxing Services on clients as necessary

March 2012 – August 2013 United States Postal Service

Management Review Specialist March 2013-August2013

Reviewed Management Operations to ensure best practices and compliance throuought the Organizations

Sarbanes-Oxley (Sox) Review Specialist March 2012-March 2013Dec

Reviewed Management Operations to ensure compliance with laws and regulations relating to Sox.

May 2006 – December 2015 Entrepreneurial Enterprises

Managing Principal

Served as an independent BeautiControl consultant and Pampered Chef Consultant

Founder and operator of DMA Designs, a collectible antique and design business.

Served as Chief Financial Officer of a homeless outreach.

March 2004-May 2006 GEICO

Manager, Financial and Operational Audit March 2002-May 2006

Manage audit staff while they conduct audits assigned by the audit manager

Develop new projects to help F&O audit team meet the goals and objectives of the audit department.

Essential cross company team member for Sarbanes-Oxley (Sox) Implementation and required Sox audits.

March 2002-Febuary 2004 Dimensions Healthcare System

Manager, Decision Support March 2002-March 2004

Manage Various Projects developed to improve and maintain fiscal health of the organization, including nurse-staffing levels, Length of Stay.

Develop new projects to help various units meet goals and objectives of the organization.

Provide analysis to Senior Executive Management regarding key business indicators to aid in the decision process

June 1998-October 2001 CareFirst BlueCross BlueShield

Compliance Audit Manager September 2000-October 2001

Manage State and Federal Compliance Auditors for the performance of compliance audits within the various divisions of CareFirst to monitor compliance with the laws and regulations of the Federal government and Maryland, Virginia, District of Columbia and Delaware

Develop compliance team performance criteria and measure performance results

Plan special projects requested by CareFirst management.

Responsible for ensuring team and department goals and objectives are achieved

Consult with management on high profile legislative implementation; including GLB, HIPAA, and the Maryland Clean Claims Act.

Evaluate business risk for audit plan development in conjunction with Audit Director

Manage follow-up activities to ensure corrective action plans are implemented

Implement quality improvement processes within Corporate Audit Services

Coach and mentor team members and other staff as requested

State Compliance Audit Team Leader October 1999-September 2000

Supervised two State Compliance Auditors for performance of compliance audits of the various divisions within CareFirst

Conducted state compliance audits for compliance of various divisions within CareFirst

Consulted with management and legislative implementation teams to improve business process and effectively implement legislation

Researched technical audit issues to improve audit processes

Preformed Control Self-Assessment Workshop for Maryland Appeals Legislation

Developed and taught Risk Assessment training to entire audit staff

State Compliance Auditor June 1998-October 1999

Conducted state compliance audits of various divisions within CareFirst to monitor compliance with the laws and regulations of MD, VA, DC

Consulted with management and legislative implementation teams to improve business process and effectively implement legislation

Researched technical audit issues to improve audit process

Assisted Director with state compliance risk assessment and audit plan development

Aided in developing the Audit Manual

October 1990-May 1998 State of Arizona

Senior Internal Auditor December 1996-May 1998

Arizona Department of Transportation (ADOT)

Planned, conducted, and functioned as a lead auditor for performance, compliance, and financial audits of the Department’s various divisions, including reviews of internal control systems and security issues

Planned and conducted Control Self-Assessment Workshops, using the latest techniques and control model frameworks

Consulted with management to improve business processes and the internal

control system

Aided in the development of Internal Control training for management

Researched technical audit issues to improve audit processes

Participated and attend various IIA and International conferences

Program Compliance Auditor April 1995-December 1996

Arizona Department of Liquor Licenses and Control (DLLC): Compliance Division

Conducted audits of licensed establishments to determine compliance with


Designed and implemented new auditing procedures

Testified on behalf of the Department at hearings, board meetings, and in

Superior Court

Revenue Field Auditor August 1991-April 1995 August 1991-April 1995

Arizona Department of Revenue (ADOR): Corporate Audit Unit

Conducted field audits of business entities to determine compliance with the withholding and unclaimed property statutes

Represented ADOR to unclaimed property holders

Developed audit procedures and audit training program for unclaimed


Completed all corporate audit training classes & answered corporate audit

phone questions

Fiscal Services Specialist October 1990-August 1991

` Arizona Department of Revenue (ADOR): Comptroller’s Office

Identified problems and made recommendations for improving processing

and computer systems for all tax types and accounts receivables

Reviewed, identified, and made recommendations for problems with

accounting ledgers maintained on the System 36

Analyzed, submitted, and made recommendations on problem logs to

taxation system support division

Evaluated the accuracy of new accounting reports prior to implementation


Faculty USDA Graduate School, CIA Review Class

Facilitator Governor’s Employee Recognition Day Committee

Governor’s Office for Excellence Recognition Award Recipient,

ADOT’s Facilitator Team

Seminar’s Chairperson, Institute of Internal Auditors

Institute of Internal Auditors, member at large

Instructor, Lamber’s CPA Review

DLLC State Employees Charitable Campaign Coordinator

Faculty, ADOR-Tax Seminar

Employee of the Month, ADOR-Comptroller’s Office

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