Manager Sap

SACHIN VERMA Consultant SAP Basis /Solution Manager

Email id- ******.***.****@*****.***

SKILL SUMMERY

7+ years of experience in SAP BASIS, UNIX and oracle 11g/12C. Currently working with HCL, Pune as a Senior Consultant SAP Basis and Solution Manager.

Experience in handling project-critical issues in a 24x7 support model. SAP EXPERTISE

SAP Basis experience on various SAP components [ECC, BW, BI, PI, and SOLUTION MANAGER 7.1, SAP Cloud]

Knowledge/Maintenance single (ABAP) and dual stack(ABAP+JAVA) based system

Database: Oracle 11g,12C, SQL, HANA

Operating System: Windows, UNIX AIX, HPUX

Brtools for Backup monitoring, logs etc., and Recovery, Table overview/extension etc.

Modification and monitoring of jobs.

Applying Support Package/ Add-ons,

Creation and export/import of Printers.

Database and system tuning.

Early Watch Report configuration, generating and applying suitable recommendations.

Transport Management

SAP Experience

PROJECT 1 : TRONOX December, 2017–Present

COMPANY : HCL Technologies, Pune

Project Type : Infrastructure Management Support

Environment : SAP ECC 6.0, HANA, PI, HR, BW on HANA Platform : AIX 7.1, Windows

ROLE : Sap Basis Consultant /SAP SOLMAN Consultant PROJECT OVERVIEW

Tronox Limited (NYSE: TROX) is an American worldwide chemical company involved in the titanium products industry with approximately 3,500 employees. Following its acquisition of the mineral sands business formerly belonging to South Africa’s Exxaro Resources, Tronox is the largest fully integrated seller and marketer of titanium dioxide (TiO2) pigment, which provides brightness to applications such as coatings, plastics and paper. RESPONSIBILITIES

Installation of Solution Manager 7.2 on HANA 2.0 SPS3 Version 1709

Configuring and Supporting Solution Manager 7.1 and 7.2.

Excellent documentation skills for configuration, troubleshooting and ongoing maintenance of the environment

Exposure to HANA Architecture.

HANA Back up & Recovery.

HANA Start/Stop

Efficient in post go live SAP Basis Support, Upgrade, and implementation activities. PROJECT 2 : TOTAL June, 2017–December 2017

COMPANY : Capgemini, Pune

Project Type : Infrastructure Management Support

Environment : SAP ECC 6.0, Oracle 11g, 12C

Platform : AIX 7.1, HP-UX, Windows

ROLE : Sap Basis Consultant /SAP SOLMAN Consultant PROJECT OVERVIEW

Total (NYSE: TOT) is a French multinational integrated oil and gas company and one of the seven "Supermajor" oil companies in the world. Its businesses cover the entire oil and gas chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. Total is also a large scale chemicals manufacturer. Total is a major player in solar energy with SunPower [2] and Total Solar. Total has its head office in the Tour Total in La Defense district in Courbevoie, west of Paris. The company is a component of the Euro Stock 50.

RESPONSIBILITIES

Configuring and Supporting Solution Manager 7.0 and 7.1.

Have presented and interacted with business process owners in the environment.

Have good working experience on other components of Solman system Admin and Monitoring, Remote Supportability, Solution Manager Work Centers.

Managed SAP system configuration for satellite systems.

Performance Optimization of Systems connected to Solman System.

Managing SAP Operations, System Landscape Information, Template Management, Technical Monitoring

Excellent documentation skills for configuration, troubleshooting and ongoing maintenance of the environment

Charm Troubleshooting

ITSM Configuration

BPMON Configuration

PROJECT 3 : Honeywell ACS August, 2015–May 2017

COMPANY : Capgemini, Pune

Project Type : Infrastructure Management Support

Environment : SAP ECC 6.0, Oracle 11g

Platform : AIX 7.1

ROLE : Sap Basis Consultant

PROJECT OVERVIEW

Honeywell (NYSE: HON) is a Fortune 100 company that invents and manufactures technologies to address some of the world’s toughest challenges initiated by revolutionary macro trends in science, technology and society. A Fortune 100 company, we create solutions to improve the quality of life of people around the globe: generating clean, healthy energy – and using it more efficiently. Increasing our safety and security.

RESPONSIBILITIES

Administration of Esker DeliveryWare 5.0 solution for SAP®

Netbackup failure analysis and resolution.

TREX administration

BW Index Server Administration (BWA blades)

SAP BOLTON Administration : Amber Road, CFolders, Fedex, Vendavo, Esker

Daily operational Support for production systems

Handling critical incidents/ tickets

Onshore/offshore communication WRT EWA recommendations and monthly technical report.

Improving Incident Management process.

Activities Performed:

Index Rebuilding in Oracle Using SAP Reports

SSL and Web Dispatcher Certificate Renewal

Web Dispatcher Installation

ECC System Refresh

RFC Migration to SAPA Network

ACS System Kernel Upgrade

Vertex Upgrade

Printer configurations

Printer Queue Deletion Work

Fedex Adding Meter

AWR Reports

Index Rebuild

DR Test

BWA Blades Restart

Running Pruning Script

Amber Road Patch Apply

EIO Add on install

PreCal Upgrade

Oracle 12C Upgrade

Currently Learning: SAP CLOUD

Configuration and maintenance of Virtual computing environments [ SAP instance's] from pre-configured templates AMI

Creating and mapping Volume groups for Persistent storage of Data to Instance.

Configuration of Elastic Load Balancing for distributing incoming application traffic across multiple instances

Monitoring basic statistics for instances and EBS volumes, using Amazon CloudWatch.

Monitoring calls made to the Amazon EC2 API, calls made by the AWS Management Console, command line tools, and other services, using AWS CloudTrail

Managing the database in cloud using Amazon Relational Database Service.

Creating and managing Users accessing EC2 using IAM. PROJECT 4 : UK SAP AM June, 2014–August 2015

COMPANY : Atos Origin India Pvt. Ltd., Pune

Project Type : Infrastructure Management Support

Environment : SAP ECC 6.0, Oracle 11g, MySQL

Platform : AIX, Windows

ROLE : Sap Basis Consultant

PROJECT OVERVIEW

The project is responsible for Production support for UK Based customers referring to multiple Clients spread all over Europe over various domains ranging from Pharma, Engineering and Manufacturing etc. Our task in the project is to provide end to end support for all customer issues and perform system health checks to make sure systems are up and running.

RESPONSIBILITIES

Preparation of the Daily health checks sheets for multiple customers.

Analyzing Database Backup issues.

Resolving client tickets raised through ASD ticketing tool: - Problems, Incidents and change orders.

Maintenance & Troubleshooting of Windows system environment.

Applied support packages Add-ons

Defining R/3 Printer Devices. Managing spool Requests

Table space Administration

Database General Activities

Problem solving through SAP Notes Installations.

Installing Printers and Spool Administration.

Database management using Brtools.

Setting parameters using Visual Admin and configuration tools PROJECT 5 : Novartis Pharma Division May, 2011–June, 2014 COMPANY : Infosys Limited, Pune

Project Type : Infrastructure Management Support

Environnent : SAP ECC 6.0, PI, IBI, Oracle 11g

Platform : AIX

ROLE : Sap Basis Consultant

PROJECT OVERVIEW

Novartis (NYSE: NVS) is a world leader in the research and development of products to protect and improve health and well-being. The company has core businesses in pharmaceuticals, vaccines, consumer health, generics, eye care and animal health. Our main responsibility in this project is to make all the system of available to client, updated, and secure connection. We are providing server support to client as part of Infrastructure management to make system highly available.

RESPONSIBILITIES

Monitoring and Actionizing of the SAP systems using Solman workcenter.

Preparation of the Daily health checks sheets and Backup sheets.

Resolving Client tickets raised through Magic Ticketing tool: - Incidents and Work Orders.

Applied support packages Add-ons, Kernel upgrade

Start & Stop SAP R/3 Server

Monitoring SAP Instances, Monitoring System Work Process

Managing User Sessions. Managing Update Records, Managing Lock Entries

Defining R/3 Printer Devices. Managing spool Requests

Table space Administration

Local client copy

Introduction to Database Reorganization

Database Backup & Restore

OSS message handling on the SMP.

Database General Activities

Monitoring active users.

Problem solving through SAP Notes Installations.

Applying SAP support Packages on each server.

Upgrading SPAM/SAINT Version.

Monitoring of Background Jobs.

Installing Printers and Spool Administration.

Database management using Brtools.

Monitoring SAP system using solution manager.

Client Administration, client copies.

Performed system tuning and changed system parameters for optimal performance.

Support functional team in resolution of application performance problems.

SAP System Start/Stop Activities on SAP Systems.

Cluster failover activities.

Node by Node restart on Java server.

Coordination with IBM for OS related issues and TSM related problems.

Performed Cluster Test with IBM.

TOOLS WORKED ON

WILY Dashboard: - For monitoring Saposcol, SMD/DAA agents, File system, CPU/Memory utilization, paging space etc.

Libellee Dashboard:- For monitoring real and mirror side system (DR system)

Magic Ticketing tool :- for managing tickets

Solman Ticketing tool :- for handling tickets

IBM Service now tool : - For ticketing using as a third party tool PROJECT MANAGEMENT

ITIL Service Desk and Incident Management

ITIL Problem and Change Management

ACADEMIC & PROFESSIONAL QUALIFICATION

Master in Computer Science (M.C.S.) from Pune University

Bachelor in Computer Science (B.C.S.) from Pune University

Senior Secondary (XIIth ) from Maharashtra Board

High school (Xth) from Maharashtra Board.

PERSONAL DETAILS

Date of Birth : 3rd July, 1990.

Father Name : Mr. Krishnamohan Verma

Marital Status : Single

Nationality : Indian

Language Known : English, Hindi, Marathi

Passport : yes

Shifts : Ready to work on 24*7 support

I, Sachin Verma hereby declare that all the information furnished above is true to the best of my knowledge.

Date: - Sign:-

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