Manager Customer Service
Resume:
Curriculum Vitae
Ayesha Shabudin
Personal Information
First Name : Ayesha
Surname : Shabudin
ID Number : 820-***-**** 089
Nationality : South African
Language : English
Afrikaans
Dependants : 2
Drivers License : Yes
Own Vehicle : Yes
Contact Numbers : 076-***-**** / 041-***-****
Notice Period : 30 Days
Computer Literacy
: Word
Excel
PowerPoint
Outlook
Internet
Proman
Pastel
Secondary Education
School Attended : St Thomas Senior Secondary School
Year Completed : 2000
Qualification : Grade 12
Subjects : English
Afrikaans
Mathematics
Geography
Accountancy
Business Economics
Tertiary Education
Qualification : B.Com Industrial Psychology
Institution : University of South Africa
Duration : 2008 – current
Completion Status : Completed 1st year (NQF5)
Qualification : Hair Care
Institution : PE College (Heath Park Campus)
Duration : January 2004 – June 2005 (full-time)
Subjects : Modules 1-6
Completion Status : Incomplete (Trade test outstanding)
Courses/In-house Training
Courses : Business Literacy
Name of Institution : Clicks
Employment History
Company Name : AfriCoast Consulting Engineers (Pty) Ltd
Industry : Engineering
Employment Dates : May 2015 – current
Reason for leaving : No growth potential
Position : Admin / Finance Assitant
Duties : Creditors – receiving, checking and reconciling all creditors
invoices including sub-consultants, maintaining creditors
database
Monthly creditor analysis report
Debtors – follow up outstanding debtors
Monthly project invoicing
Reception Duty Roster
Undertake sundry tasks for Admin / Finance Manager
Completing and submitting of Tenders
Supplier Database Registrations
Company Name : Afri-Coast Engineers SA (Pty) Ltd
Industry : Engineering
Employment Dates : July 2008 – current
Reason for leaving : New position became available
Position : Receptionist
Duties : Opening of Office
Operating the switchboard
Supply Database
Check in/out trays and disperse contents
Correspondence-Make necessary copies of
incoming/outgoing correspondence
Register & distribution of mail
Faxing & Posting
Keeping stock of stationery
Typing of General Correspondence/fax messages
Receiving of clients
Made beverages
Company : Sure Tech
Industry : Information Technology
Employment Dates : March 2007-July 2008
Reason for leaving : Was seeking financial Advancement
Position : Administration Clerk
Duties : Reported to the owner/manager
Answering the phone
Booking in repairs
Receipting cash received from clients
General office administration-filing, faxing, photocopying
Following up on outstanding debt
Data capture
Cashier/cash up duties
Typing quotes/letters
Company : Shockwaves Hair Studio
Industry : Hair Salon
Employment Dates : July 2005-September 2006
Reason for leaving : Traveling became a problem as they were based in
Summerstrand
Position : Hairdressing Apprentice
Duties : Reported to the manager
Switchboard Operation/took bookings/appointment
cancellations
Receipting cash received from clients
Shampoo, blow dry, flat iron, treatments, tints, etc
Housekeeping of salon
Merchandising of stock
Company : Sekunjalo Protection Services
Industry : Security
Employment Dates : 2005
Reason for leaving : Part-time position while busy with studies
Position : Receptionist
Duties : Answering the telephone
Filing
Company : ADMA Graphics
Industry : Graphic Design/Art Work
Employment Dates : 2004
Reason for leaving : Part-time position while busy with studies
Position : Receptionist
Duties : Reported to the manager
Answering the telephone
Filing
Housekeeping
Made beverages
Typed articles/quotes
Attended to walk-in clients
Company : CLICKS
Industry : Retail
Employment Dates : April 2002-September 2003
Reason for leaving : Learnership position and hold on recruitment
Position : Management Learnership
Duties : Switchboard operation
Basic office/computer skills
Merchandising
Goods receiving
Customer service
Front end supervisor
Company : Parts Incorporated (Midas)
Industry : Retail
Employment Dates : June 2001-August 2001
Reason for leaving : Contract position
Position : Administration clerk
Duties : Reported to the bookkeeper
General office administration including filing and data
capturing
References : Elsabé Koen
AfriCoast Consulting Engineers (Pty) Ltd
Admin / Finance Manager
Nazir Ramlin
Sure Tech
Owner/Manager
Fuaad Jappie
Sekunjalo Protection Services
Owner/Manager
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