Office Customer Service
Resume:
Shannon Chatterton
********@*****.***
Objective: Energetic, competent professional with a demonstrated ability to perform clerical tasks. Effectively while delivering outstanding customer service in a busy office setting. Skills:
● Excellent organizational skills
● Strong customer relations skills
● Computer proficiency
● Medical terminology
● Word processing and typing
● Data collection
● Scheduling and maintaining appointments
● Accounts Payable/Collections
Experience:
Office Administrator 2015-2018
LaBella Associates, Rochester NY
● Archive/Retrieve company records/files
● Accounts Payable Entry/Collections
● Cover front desk when needed
● Assist in accounting department with making calls, filing invoices, and etc.
● Manage and organize all file areas of the Rochester office
● Order Supplies when needed
● Mail duties/sort and assist in incoming/outgoing mail
● Assist in Administrative Duties
● Travel Arrangements for Employees
Release of Information Specialist 2012-2015
Healthport, Rochester NY
● Release of patient records in accordance of request/releases
● Managed work according to HIPPA and state regulations
● Quality check of medical records
● Maintain office supplies and inventory
● Data entry of records requested
Medical Secretary
Westside Orthopedics, Rochester NY 2010-2012
● Schedule and corroborate medical appointments
● Determine and set up office procedures and routine visits
● Heavy phone usage
● Patient charges/collect co-pays
● Maintained physician surgical schedule
● Maintained medical records
Office Assistant/Access Associate 2006-2010
Rochester General Hospital, Rochester, NY
● Communicated with multiple departments for plan visits
● General clerical duties
● Collect office co-pays
● Insurance verifications
● Schedule appointments/appointment reminders
● Insurance Verification
● Administrative Duties
Education:
AS in Administrative Information Processing 2006
References:
Furnished upon request
Contact this candidate