Arao, Raymil C.
#*** *** ********* *** ***** Batangas
Mobile: 099********
Email: ****.******@*****.***
OBJECTIVE:
Use degree of information technology and previous experiences in diagnosing software and hardware problems for the benefit of the company as a Technical Support Specialist.
CAREER EXPERIENCE:
June 2018 up to Sept 2018 I. T Technical Support Staff at
Hashtech Inc
2nd Floor Roxas Strip Bldg. Libertad St. cor. Roxas Blvd Pasay
Diagnosing and solving hardware or software faults
Check and Troubleshoot Chinese bank drivers
Manage china vpn that needs in transacting Chinese bank accounts
Assign in finding hardware parts that needs to purchase
Monitoring of 3 ISP and make sure that if the main ISP is down fail over will happen
Coordinate with Chinese officer for all the software and hardware they might need
Manage PC/User using Active Directory
s
Sept 2016 up to May 2018 I. T Technical Support Staff at
Monaco1 International Inc
27th Floor Techzone Bldg. Sen. Gil Puyat Ave Makati
Install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Manage ip phone that needs in BPO operation
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Manage PC/User using Active Directory
Conduct electrical safety checks on computer equipment
July 2016 up to Aug 2016 Production Planning and Control Staff at
FujiFilm Optics Philippines Inc
Carmelray 1 Canlubang Calamba Laguna
Plan production control activities to improve runtime while maintaining high quality, timely delivery and cost effectiveness.
Schedule material movement and manpower needs to ensure continuous operations
Records production data and prepare reports on volume of production and consumption of raw materials
Develop inventory control techniques to avoid shortages and excesses
Assist in processing orders and shipments
Communicate production updates to manager
Oct 2014 up to June 2016 Production Planning and Control Staff at
Minebea Philippines Inc
First Philippine Industrial Park Sto Tomas Batangas
Making daily and monthly ODD Production Plan
Coordinate with related departments on achieving the target plan
Checking availability of raw materials for production
Checking availability of motor(FG) stocks for delivery
Making simulation report regarding production problem items
Manpower, Machine, Material, Method assessment
Mar 2013 up to Sept 2014 Production Planning and Control Staff at
Artnature Manufacturing Philippines Inc. First Philippine Industrial Park Sto Tomas Batangas
Follow up Monitoring of Hairpiece Issued to Subcontractors
Monitoring and Receiving of Subcontractors Delivery
Analyze and Report Hairpiece Products schedule for Shipment.
Making graphical report and summarize each Hairpiece Product that encountered defects.
Team Leader
Jun 2012 to Nov 2012 Sales Representative of Extensive Wood Processing Corp. at
Maquiling Builders Depot, Sto Tomas Batangas
Promote the products to the customer
Purchase Order of stocks
Displaying of items
Inventory Report
OJT:
s
Intern in Dusseland Distribution Inc. / Bayworld Distributor Inc. Assign in HR/General Admin Department
Duties and Responsibility:
Check weekly expense report of logistics
Encode vehicle repairs
Filing of HR documents
Entertain applicants who look for job
Troubleshoot computer in every department if needed
Troubleshoot Network (Local Area Network) if needed
SKILLS:
Computer Troubleshooting
Knowledgeable to format and repair computer
Set up and configure software
Build and maintain a computer.
Troubleshoot software and hardware problems.
Networking
Managing and maintaining Servers, PC’s, Routers and Switches
Installed and configured DHCP Client/Server
Find out network hardware devices, cabling and
their working.
Production Planning
Assessment for work level force needed, production lot sizes, assignment of overtime, sequencing of production runs and demand forecasting
Making and Designing Monitoring use for Followup in Ms Excel
Target zero Delay output of sections in Production
Use Vlookup and Pivot in excel for easy arrangement of Data and Information
Graphics Design
Can make different project using Adobe Photoshop,
Photoscape and willing to learn other software for
graphics design.
Have previews skills in creating Logo’s, T-shirt
design, Banner etc.
Knowledgeable in Video Editing using Sony Vegas,
Movie Maker, Adobe After Effects and willing to learn
other software for video editing
EDUCATIONAL BACKGROUND:
COLLEGE: Lyceum of the Philippines University-Laguna
Makiling, Calamba Laguna
Bachelor of Science in Information Technology
2008 - 2012
HIGHSCHOOL: St. Thomas Academy
Sto. Tomas Batangas
2004 - 2008
PERSONAL DATA:
Age: 26 years old
Birth Date: November 11, 1991
Birth Place: Caloocan City
Civil Status: Married
Citizenship: Filipino
Gender: Male
Height: 5’6’
Weight: 165 lbs.
Spoken Language: Filipino and English
REFERENCE:
Paul George Estrella
I.T Team Leader
Hashtech Inc.
****@*********.***
Vien Eusebio
I.T Team Leader
Monaco1 International Inc.
****@*******.**
Kathleen C. Bautista
PPC Team Leader
Minebea Philippines Inc.
********@*******.***
Roy Ritchie U. Maron
PPC/Subcon Manager
Artnature Manufacturing Philippines Inc.
*.*****@********.***.**
Anna Maria T. Francisco
Dean, College of Computer Studies
Lyceum of the Philippines University Laguna
*****************@***.***.**
Arao, Raymil C.
Applicant
“Pleasure in the job puts perfection in the work”
-Aristotle