Project Manager

Susan Papik

Lowell, MA 978-***-**** **********@*****.***

PERFORMANCE PROFILE

Instrumental in improving processes and making projects run more efficiently. Adept at determining customer requirements, working cross-functionally with various departments and arriving at a satisfactory resolution. Orchestrated 4 major projects under $36M program involving documentation and coordination. Acknowledged by project lead for learning technical concepts quickly and accurately.

SKILLS SUMMARY

MS Project SharePoint Organization and Planning Oral and Written Communications Problem Assessment, Analysis and Solving Critical Thinking Decision Making Delegation Conflict Resolution MS Office Suite

EMPLOYMENT HISTORY

US Air Force, Hanscom AFB January 2006 to October 2017

ADX, Cyber Security and Control Systems, October 2016 to October 2017

Provided project management support to refresh the AF Active Directory Exchange (ADX) equipment at AF bases internationally via 4 contract vehicles ($3.5M for 22 bases, $22M for 59 bases, $500K for test facility, and $10M for buy to budget).

Senior Acquisition Support Specialist/Project Lead (via Integron, LLC)

Steered cross-functional team to award $22M contract for deployment of systems at 59 bases

Facilitated integrated product team to troubleshoot delivery and installation issues to deploy 22 systems on international bases on time

Coordinated asset management requirements and program deliverables

Managed needs and expectations of receiving bases to define scope and requirements

Composed, edited, managed changes, and finalized program documents including SOW, implementation plan

Supported security management team working for program accreditation

Presented program status to executive leadership

3DELRR, Theater Battle Control Division, February 2015 to October 2016

Provided program execution, acquisition, and administrative support for the 3-Dimensional Expeditionary Long-Range Radar (3DELRR) program estimated at $1.4B.

Senior Acquisition Support Specialist (via Oasis System, Inc; 08/15-10/16)

Acquisition and Planning Operations Support Specialist (via Odyssey System Consulting Group; 02/15-08/15)

Supervised and trained operational team of 6

Created and implemented improved processes resulting in the achievement of Continuous Process Improvement Team of the Year Award

Streamlined management review process resulting in time reduction in management approvals

Lead liaison between program office and employer

Provided program execution support by authoring briefings and managing action items

Continued

Susan Papik

Lowell, MA 978-***-**** **********@*****.***

Participated on Integrated Product Teams: Budget/Cost, Risk Management, Schedule, Program Integration

Achieved AF regulation compliance with program documentation and administrative standards

Provided functional area support via reporting and presentation generation and delivery

Created training, presented training, and enforced policies of AF document management

Battle Management Program Executive Office, October 2012 to February 2015

Executive operational management support for the Battle Management Program Executive Office, which consists of over 3,500 Airmen, government civilians and support contractors, executing a $19B portfolio

Functional Specialist (via Odyssey Systems Consulting Group)

Managed 1000+ time sensitive workflows resulting in the correct functional office assignment

Successfully lead the tracking tool migration for the Battle Management PEO

Maintained the program execution group’s files and file plan as the records manager

GBS DECC, Space and Nuclear Network Division, March 2010 to October 2012

Provided program management support for the $113M Global Broadcast Satellite System (GBS) Defense Enterprise Computer Center (DECC) program.

Acquisition Support Specialist (via Oasis Systems Inc.)

Analyzed budget, schedule, and performance variances

Prepared and presented oral and written communications for the Program Manager

Prepared program acquisition planning documentation

Managed proposal process from RFPs, through fact-finding negotiations

Oversaw program Integrated Master Schedule (IMS) and deliverables

Participated in Program Management Reviews (PMRs) to the Program Executive Office (PEO)

651st Electronic Weather Weapons Systems Squadron, January 2006 to March 2010

Office Support Specialist III (via MITRE Corporation)

Provided comprehensive executive administrative support

Provided configuration control and reporting status on $4M budget

Prepared and delivered technical documentation packages including technical requirements documents (TRD); risk assessments and status reports

Created and maintained schedules and integrated master schedules (IMS) projects

ADDITIONAL EXPERIENCE

Littleton Hack n Tack 4-H, volunteer

Home Depot, Merchandise Execution Team Member

Rainforest Café, Server

Kohls, Cashier/Customer Service

EDUCATION

New England College, Henniker, NH MS, Management/Project Management

Assumption College, Worcester, MA Bachelor of Arts in Chemistry

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