RAQUEL BAUDIN

** ****** **. ********, ** ***** 978-***-****

ac6vm7@r.postjobfree.com

Profile: A self-driven and highly motivated individual with great team player skills and attention to detail.

Tech savvy and fully familiar with Preview Payroll software and various forms of payroll interfaces. Assists and maintains employee confidentiality for heavy volume clients without supervision. Fluent in English, Creole and Spanish.

Skills:

Skilled in maintaining smooth flow of payroll, trouble shooting and providing solutions to problems in all previous roles.

Well versed in verification of employee’s recorded time and wages.

Demonstrated ability to coordinate with all departments to reconcile ad support clients properly.

Familiar with numerous digital employee payroll catalog and interfaces.

Savvy in Accounts Payable/Receivable processes and positions.

Highly Trainable, references will confirm as per request.

MS Office, Excel, One Note, Outlook, PowerPoint, (some access), Peachtree, Preview, ADP, Ultipro, (Ulitmate Software) and Kronos.

Experience:

Temp- Wilmington, MA

(Charles River labs) Payroll Dept. August 2018- Present

Payroll Manager Danvers, MA

NORTHEAST ARC May 2018- August 2018

Manage and guarantee weekly disbursement of multi-state payroll, including garnishments, benefits and taxes to 1,500 employees consistent with federal and state wage and hour laws.

Critically review and analyze current payroll, benefits and tax procedures in order to recommend and implement changes leading to best-practice operations

Personally process weekly paychecks for Executive staff

Audit W-4s, payroll balance sheets, YTD earnings, etc.

Communicate actively with Operations, HR and Billing to review cross-departmental impacts and reconcile data sharing

Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)

Accounts Payable Clerk (Seasonal) Haverhill, MA

LIHEAP (Community Action Inc. /Fuel Assistance) Sept 2016- May 2018

Reconciles processed work by verifying entries and comparing system to provide accurate balances as per DHCD guidelines.

Charge expenses to accounts and cost centers by analyzing invoice/expense report; recording all fuel payment entries by type: I.E. Gas, Oil, Electric, Propane, Pellets, Wood etc.

Maintains accounting ledgers by verifying and posting account transactions. Maintains a filing long and tracks balances using Excel and internal reporting software. (eAssist) Verifies vendor accounts by reconciling monthly statements.

Pays vendor and processes client reimbursements as per DHCD eligibility guidelines. Monitors discount opportunities, verifies Federal ID numbers, scheduling and preparing checks; resolving purchase order, contract, invoice or payment discrepancies and documentation. Ensures credit is received for outstanding memos; issues stop-payments or purchase order amendments.

MMS Rep –Payroll Manager North Reading, MA

PAYCHEX INC. Nov 2012- Sept 2016

Managed and trained a portfolio of 500 clients generating over 1.5 million dollars in revenue for the Major Market Services Department. Degrees of complexity varied by using time management skills: multi-state, benefits and payroll deductions. Processed over 2000 employee’s payroll and benefits on a weekly, bi-weekly, semi-monthly and monthly basis dependent upon the type of client.

Processed over 2000 employee’s payroll and benefits on a weekly basis

Maintained a close working relationship with all clients to obtain payroll data and maintain company profiles

Maintained knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with clients.

Trained clients, while on-site or remote, on Paychex Flex software, mobile app, and cloud-based payroll.

Responsible for adjustments, special payments, applying proper taxation of employer paid benefits, and loads imported files received from Human Resources (HR).

Responsible for data integrity of all clients to ensure accurate and timely reports every payroll and quarter-end

Processed payrolls in different manners to accommodate the customer needs: fax, email, call-in, call-out and import

Examined and processed garnishments, child support orders, liens and other tax notices

Reviewed and researched general ledger and bank account discrepancies about payroll and taxes

Performed amendment returns (940, 941, DOR, SUI, local, 1099, W2, and W3) at client request

Corresponded with federal, state, and local tax agencies on behalf of clients to provide tax solutions

Offered the form 5500 assistance and 401(k) restatements

Key Contributions: Subject Matter Expert (SME) and liaison for Time off Accruals (TOA) rules.

Improved the reduction of annual and quarterly amended returns for clients by 20%.

Increased customer retention by 19%, from 72% to 91%.

Nominated to assist the management team on an internal project dealing with ICOMM (internal communication) which dealt with streamlining internal news and up-to-date IRS and banking compliance information

Receptionist/Administrative Assistant. (Promoted) North Reading, MA

PAYCHEX INC. Mar 2011-Nov 2012

Maintained multi-line switchboard, routing of calls to the correct departments

Screened client calls, filed, faxed, distributed fax to CSR’s and Management as required.

Booked conference room, ordered supplies for entire administrative, operations and sales office.

Director of First Impressions.

Payroll Manager Plantation, FL

DIRT PROS INC. June 2009- Feb 2011

Manage and guarantee weekly disbursement of multi-state payroll, including garnishments, benefits and taxes to 500 employees consistent with federal and state wage and hour laws.

Ensure systems are set-up and updated to reflect our current employee base, including wages, benefits, sick and vacation time in line with contracts.

Ordered supplies, trouble shoot issues, and set up client meetings.

Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)

Suggested and utilized resources to obtain required information while providing a high level of successful recovery.

Recruiter Plantation, FL WORKWAY INC July 2007- June-2009

Telephone communication, Resume Search, Interview and assign clients and employees to the correct job opportunity.

Process Payroll using ADP interface, Schedule interviews with candidates and prospective clients.

Resume writing/editing.

Client communication and recruitment.

Managed potential database for staffing of: Attorney’s, Title Clerks, Processors and all things under the legal real estate umbrella.

Senior Admissions Representative Lauderdale Lakes, FL

FLORIDA CAREER COLLEGE May 2005- June-2007

Interviewed and enrolled prospective students into the program that fit them best by explaining the job structure and pay upon completion of the program by statistics, thoroughly explained the class content and the job description to ensure student would complete and profit from the degree.

Ultimately responsible for student data being accurate in the database, set up student with financial advisor and retrospective departments to ensure payment for education is secure.

Reviewed transcripts, interviewed and students to enroll in classes.

Maintain and Upkeep product knowledge for educational curriculum and job search upon completion of college.

Responsible for maintaining and exceeding quarterly goals.

Cold calling, interview scheduling and conducting interview.

Senior Recruiter Plantation, FL

CORESTAFF SERVICES March 2000- May-2005

Telephone communication, Resume Search, Interview and assign clients and employees to the correct job opportunity.

Process Payroll using ADP interface, Schedule interviews with candidates and prospective clients.

Resume writing/editing.

Client communication and recruitment.

Managed potential database for: Warehouse, Administrative, Accounting, Payroll and additional positions as requested.

Education:

BS- Communications Class of 2022

Southern New Hampshire University

AS- Business Administration Class of 2000

First Choice College

High School Diploma Class of 1997

Lawrence High School

References:

Available upon request.

Contact this candidate