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Customer Service Sales

Location:
Palm Bay, Florida, United States
Posted:
August 30, 2018

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Resume:

Diana Grant

*** ********* ****** **, **** Bay, FL 32908

267-***-****; ac6vlx@r.postjobfree.com

Summary

Responsible and dedicated team player, with excellent communication skills and sensitivity to people of all ages and circumstances.

Completely trustworthy.

Supervisory experience; proven track record of training and managing team members.

Customer service excellence and total client satisfaction are main priorities.

Work History

Daylesford Abbey, Paoli, PA 19301 2008 - 2017

A Catholic residential community of Norbertine priests (approximately 30), as well as a retreat center for outside groups, with a capacity of accommodations for up to 40 overnight guests. Conference spaces can accommodate up to 100 retreatants.

Managed the housekeeping staff and department, with particular attention to the strict confidentiality involved in caring for the priests’ quarters.

Organized and cared for the housekeeping needs of outside guests, to maintain a clean, sanitary, comfortable, and tidy environment throughout.

Obtained all clearances needed to work in an environment with minors and vulnerable adults.

Kohl’s Department Store, Havertown, PA 2006 – 2007

America’s largest retail chain, and a Fortune 500 company.

Team member of the sales force, with specific knowledge of accessories and complementary purchases. As a sales associate, operated the cash register/computer, and worked in merchandising, preparing goods for display.

Wendy’s, Paramus, NJ 2002 - 2005

World’s third largest quick service food company.

Manager of a franchised food establishment.

Hired and trained personnel on operating procedures and company services; scheduled staff shifts.

By reviewing statistical reports, resolved associate, tool and service delivery issues.

Ken-Mar Machine Manufacturing Corporation, Paterson, NJ 1994 – 2001

Prosthetic appliances company within the measuring, photographic, medical, and optical goods sector.

Inspector working to ensure all health and safety guidelines were followed.

Developed and maintained dimensional part specifications.

Worked with machine operators

Education

Associate of Applied Science, 2006

Temple University

Center for Social Policy and Community Development

Philadelphia, PA



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