Customer Service Manager

Eejay Eunju Choi

Mobile: +1-415-***-**** E-mail: *****.****@*****.***

Professional Experience & Background Summary

Air Freight Logistics, Business Accounting, E-Commerce Operations, Supply Chain Management, Animation Production.

Technical Skills

Excel, MS Office, Google Cloud Apps, Microsoft SQL / MySQL Database, Adobe Photoshop, Flash, Illustrator, InDesign, CSS & HTML

Languages: Bilingual English & Korean (Read & Write). Professional Experience

Cargo Operations, British Airways, SFO Airport 05/2015 -07/2017

● Air Freight Pricing, Data Processing, & Accounting

● Freight Compliance & Controls

● Customer Service & Accounts Management

● Workflow Process Documentation

Business Manager, S urf City Squeeze Franchise 2010 - 2015

● Business Operations, Accounting, & Inventory Management

● Customer Experience, Sales, and Brand Promotion

● Employee Resource Management & Training

Business Manager, Sorabol BBQ House Franchise 2010 - 2013 Education

Industrial Design, Seoyeong University, South Korea.