ERICA D. RAYMOND
**** ****** ****** - *** *******, LA 70117
*************@*****.*** / 504-***-**** or 504-***-****
Candidate Summary
Managed a wide variety of assigned office tasks: data entry, database updating, and document maintenance, scheduling, and reception
Completed administrative assignments including financial matters (posting deposits / payments and reconciling accounts)
Created Excel spreadsheets, PowerPoint presentations, and Word documents for executives’ meetings.
Developed working knowledge of software for electronic medical records (EMR), Medisoft, and medical coding and 3M Encoder through degree program at Herzing University.
Work Experience
Sleep Center of New Orleans Kenner, LA
Medical Biller Intern 07/2018- Current
Track unpaid claims
Post payments from insurance companies
Work on Rejection and Denials
Patient insurance eligibility checks
Create and submit claims
Communicate with insurance companies about payment
Filing, phones, and faxing
Ability to read and understand Explanation of Benefits “EOB”
Beautiful 2 Beauty Wellness Clinic Metairie, LA
Office Assistant 11/2017- 01/2018
Answering phones
Managed filing system
Handled emails
Scheduled meetings and appointments
Skechers USA New Orleans, LA
Sales Lead 12/2016- 03/2017
Customer Service- helping customers choose shoes and accessories. I also helped customers if there were any queries about a purchase.
Floor Displays- this included creating a theme for different areas in the store.
Replenished shoes that were low in stock on the sales floor.
Priced new shipment that went out onto the sales floor.
Work the cash register throughout the day
Transfers meant taking inventory that we did not need and transferring it to another store through UPS or FedEx.
Forever 21 New Orleans, LA
Junior Stock Lead 05/2015 – 12/2016
Verified inventory shipments against vendor packing lists and maintain shipment documentation.
Processed customer orders for shipment and return damaged / miss-shipped merchandise to vendors.
Restocked floor displays and assist staff in providing customer service.
Global Engineering Technologies, LLC New Orleans, LA
Administrative Assistant 12/2009 - 09/2010
Maintained company database inputting and retrieving employee and client information
Scheduled company meetings with visitors / clients, coordinated meeting agendas, and arranged travel accommodations as needed
Used MS Office to create / revise spreadsheets, presentations, schedules, and documents
Assigned office space, cell phones, parking, and office keys
Processed payments for company credit cards and reconciled travel report expenses
Monitored and maintained company’s website content
Purchased office equipment and supplies
Education
Herzing University, Online campus Menomonee Falls, WI
Associate of Science in Insurance Billing and Coding Specialist Anticipated Graduation: Aug. 2018
Herzing University, Online campus Menomonee Falls, WI
Diploma – Insurance Billing and Coding Specialist Graduated 2016
Completed 44 credits including: Medical Terminology; Healthcare Systems & Operations; Healthcare Software Applications; Coding: Diagnosis I & II and Procedure I & II (ICD-10, ICD-9, CPT, and HCPCS); Ethics and Health Information Management (HIPAA); and Insurance Claims: Processing and Adjudication
ERICA D. RAYMOND
1921 Mazant Street- New Orleans, LA 70117
*************@*****.***/ 504-***-**** or 504-***-****
REFERENCES:
Alana Copelin
Store Manager
Skechers USA
500 Port of New Orleans Place, #122, New Orleans, LA 70130
Anthony Roussell
Store Manager
Skechers USA
1600 Westbank Expressway, Harvey, La 70058
Monica Hunter
Assistant Property Manager
Jelani Johnson
Clerk
Asscioated Terminals
8000 W St. Bernard Highway, Arabi, LA 70032