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Customer Service Manager

Location:
Virginia Beach, Virginia, United States
Salary:
$16.00/hr
Posted:
August 30, 2018

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Resume:

Tabitha M. Eikerenkoetter

**** *. ******** ****** ***. 104, Virginia Beach,Va 23454

757-***-**** t ac6vle@r.postjobfree.com

Objective

To obtain a full time position with a professional organization utilizing my clerical skills and my strong work ethics, with the opportunity of growth and advancement.

ACADEMIC BACKGROUND

-Matthew Fontaine Maury High School

Norfolk,Va 23508

September 1999-June 2002

-Norfolk Preparatory High School

Norfolk,Va 23508

September 2002-June 2003

GED

EMPLOYMENT HISTORY

Public Works- Traffic Division

April 2018-July 2018

Franklin Hickman- Manager

757-***-****

Clerk 1

● Entering data from Work Order forms to the Hansen computer system focusing on employees labor hours, equipment used as well as materials used to restore and repair the city streets.

• Organizing and filing Work Orders that

have been requested by Virginia Beach

citizens, and training interns to navigate

through the Hansen system.

COMMUNITY LOANS OF AMERICA

July 2017-Oct 2017

Tressa Branch-Manager

757-***-****

Sales Associate

● Process and activate title loans

● Help customers understand the contract agreement

● Answer incoming calls

● Make outbound sale calls and collection calls for current customers

● Evaluate vehicles for loan value

● Take payments over the phone and in person

● Administer delinquent notices

● Prepare outgoing mail(certified)

● Place and release liens on vehicle titles

● Update system with customer information as needed

● Conduct procedure for vehicle repossession

● Keep account of currency daily

● Close out money drawer and make deposits to companies bank

● Verify any requested information for DMV, Attorneys, Insurance and Repo companies

CITY OF VIRGINIA BEACH

April 2013- August 2017

Mary Dougherty-Supervisor

757-***-****

Account Clerk 2

● Entering tickets for VBPD

● File and date all tickets in numerical order

● Process payments for all ticket

● Answer phones and helping customers with questions and problems

● Issue monthly parking passes for Oceanfront Business Owners

● Appoint animal licenses for The City Of Virginia Beach

● Create kennel and cattery spreadsheets for animal shelters

● Responsible for training employees on new programs

● Proofing and issuing delinquent administration letters for DMV

● Authorized to release DMV holds on motor vehicle registration Lifetouch

September 2012- December 2012

Stephanie Holmes-Supervisor

757-***-****

Background Replacement Associate

● Edited photographic images in various computer programs

● Prep packages for shipment

Christopher Newport University

July 2012- September 2012

Virginia Kirk-Supervisor

757-***-****

Mail Clerk

● Process the incoming,outgoing campus mail and various shipments Allzwell Assistant Living

October 2011-July 2012

Paula Taylor-Supervisor

757-***-****

Receptionist

● Greeting Visitors

● Answering telephone calls

● Assist with clerical work and other various task as needed

● Making sure visitors signed in and out

● Processing payment from clients

Paramount Builders

November 2010-June 2011

Jamal Goode-Supervisor

757-***-****

Canvasser

● Canvassing neighborhoods adding new clients to company Alpha Omega Driving School

January 2011-April 2011

● Greeting customers

● Answering phone calls

● Processing payments

● Filing students test scores

● Issuing certificates

● Scheduling class sessions

Cheri’s Skin & Nail Boutique

October 2010-September 2016

Cheri Hughes-Supervisor

757-***-****

Receptionist

● Greeting customers

● Booking appointments

● Answering telephone calls

Green Light Mobile

August 2009-October 2009

Chris Klein-Supervisor

757-***-****

Customer Service

● Processing payments

● Setting up mobile accounts

● Sale phone and accessories

Department Of Public Health

December 2009-March 2010

Dan-Supervisor

757-***-****

Receptionist

● Register patients for appointments

● Review and file all forms

Ross

October 2008-April 2009

Tiffany Wilson-Supervisor

757-***-****

Retail Clerk

● Markdown and scan retail items

● Assist and maintain fitting room

International Marketing Association

August 2008-October 2008

James Blount-Supervisor

757-***-****

Skip Tracer

● Find and call customer to update information for collection agencies Central Parking System

November 2004-November 2007

Frank Richardson

757-***-****

Parking Attendant

● Greeting customer

● Collect parking garage tickets

● Process parking lot fees



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