Manager Customer Service
Resume:
Ali Aziz
Grand Prairie, TX *****
***-******@*******.***
OBJECTIVE
A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.
EDUCATION
Universal Technical Institute (UTI) – Dallas, TX
Diploma in Diesel Technology II Projected Graduation: 09/01/2017
Salem High School of Bterram – Koura, Lebanon
Graduated: 06/2009
SKILLS & TRAINING
Introduction to Engines
Hydraulics
Introduction to Powertrains
Drivetrain
Introduction to undercar
Brakes
Electrical Fundamentals
Diesel Engine Fuel Systems
Electrical Applications
Preventative Maintenance
Diesel Engines
Transport Refrigeration
Steering & Suspension Systems I
Advanced Electrical Applications
HVAC
English / Arabic
Computer Skills
EMPLOYMENT HISTORY
Andalous Mediterranean Grill – Irving, TX 05/2012 – 11/2016
Manager
Trained as Chef learning to provide the highest quality of Mediterranean cuisine
Continued to train at each level of the grill to provide the highest quality of service
Promoted to the position of Manager
Trained, mentored, coordinated assignments to ensure the highest quality of service
Responded to all catering inquires and scheduled events
Created menus, coordinated needed staff and on site for set up and ensure customer satisfaction
Ordered product for all operations
Greeted customers, ensured they were seated and wait staff provided the exceptional customer service
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