Customer Service Representative
Resume:
Bonita’s McCulland
Mount Vernon, Al 36560.
ac6vig@r.postjobfree.com
EDUCATION: (BBA) Bachelors of Business Administration Degree, Faulkner University
Skills
Management/ supervisor skills
Written/Verbal Communication Skills
Self-starter/Self-directed, Time management skills
Detailed Oriented, Analytical Skills
Problem solving skills, Organizational Skills
Customer Service Skills, Telephone Etiquette Skills
Fast work pace abilities, Multitasker
Computer skills:
Proficient in Microsoft Word, Excel, Power Point, Outlook, Publisher, Data Entry, Typing Skills
EXPERIENCE
Inventory Specialist/ for Metal Services (logistics) March-2015-Present
Supervise inventory employees.
Manage inventory (slabs).
Create Inventory list.
Oversee scanned inventory (slabs).
Direct the movement of inventory into production bays.
Register inventory (slabs) into a TWMS system.
Scan inventory (slabs) into correct location and bays.
Mark priority inventory (slabs) that are ready for delivery to customers.
Career and Technical Education Teacher for Escambia County School System, (Aug.2013-Mar.2014) (Full-time Temporary Position)
Instructed a Career Preparedness Course (High School).
Prepared students to master Alabama Content Standards to be College and Career ready.
Assisted students in analyzing their skills to associate them with related jobs.
Developed lesson plans to accommodate each student’s dynamic learning style.
Planned activities and assessments for students.
Customer Service Representative at Alorica (Jul.2010-Jul.2011)
Managed large amounts of incoming calls.
Answered inbound calls to assist customers with general questions regarding invoices.
Sold products and services
Assisted with sales and marketing
Built customer relationships
Identity /assess/ customer's concerns about products and services
Analyzed invoices
References:
Gregory Perkins- Slab Yard Coordinator, AMNS Calvert Al_251-***-****)
Aaron Alexander ST3/ST4- Slab yard Coordinator, AMNS Calvert Al_251-***-****)
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