Sign in

Customer Service Representative

Mobile, Alabama, United States
August 30, 2018

Contact this candidate


Bonita’s McCulland

***** **. ******** **.

Mount Vernon, Al 36560.

251-***-**** or 251-***-****

EDUCATION: (BBA) Bachelors of Business Administration Degree, Faulkner University


Management/ supervisor skills

Written/Verbal Communication Skills

Self-starter/Self-directed, Time management skills

Detailed Oriented, Analytical Skills

Problem solving skills, Organizational Skills

Customer Service Skills, Telephone Etiquette Skills

Fast work pace abilities, Multitasker

Computer skills:

Proficient in Microsoft Word, Excel, Power Point, Outlook, Publisher, Data Entry, Typing Skills


Inventory Specialist/ for Metal Services (logistics) March-2015-Present

Supervise inventory employees.

Manage inventory (slabs).

Create Inventory list.

Oversee scanned inventory (slabs).

Direct the movement of inventory into production bays.

Register inventory (slabs) into a TWMS system.

Scan inventory (slabs) into correct location and bays.

Mark priority inventory (slabs) that are ready for delivery to customers.

Career and Technical Education Teacher for Escambia County School System, (Aug.2013-Mar.2014) (Full-time Temporary Position)

Instructed a Career Preparedness Course (High School).

Prepared students to master Alabama Content Standards to be College and Career ready.

Assisted students in analyzing their skills to associate them with related jobs.

Developed lesson plans to accommodate each student’s dynamic learning style.

Planned activities and assessments for students.

Customer Service Representative at Alorica (Jul.2010-Jul.2011)

Managed large amounts of incoming calls.

Answered inbound calls to assist customers with general questions regarding invoices.

Sold products and services

Assisted with sales and marketing

Built customer relationships

Identity /assess/ customer's concerns about products and services

Analyzed invoices


Gregory Perkins- Slab Yard Coordinator, AMNS Calvert Al_251-***-****)

Aaron Alexander ST3/ST4- Slab yard Coordinator, AMNS Calvert Al_251-***-****)

Contact this candidate