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Air and Ocean Import Specialist

Location:
Elk Grove Village, Illinois, United States
Salary:
$50,000 - $60,000 annually
Posted:
August 30, 2018

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Resume:

*** ********** *****, *** ***** Village, IL ***** 630-***-**** ac6vi7@r.postjobfree.com

Sherry Strong

Objective

Highly motivated and result-driven individual looking to further my professional career in the field of International Logistics and Customs Brokerage for the mutual benefit of the company, my team members, and myself. Able to work independently with little to no supervision or as part of a team.

Experience

Jan 2017 – Present

Transgroup Worldwide

Bensenville, IL

Import Agent

Responsible for quoting and routing of various customer cargos.

Responsible for quoting DDP & DAP charges to various overseas agents.

Expedited inbound import traffic to facilitate customs clearance.

Handled all document turnovers to other forwarders and brokers for ocean and air import.

Initiated and maintained customer SOP’s so the information was correct and current to offer customers consistent service.

Followed up with customers to ensure that their needs are met and to resolve any inquires or issues.

Handled air and ocean import shipments from cradle to grave including dispatching cargo to door and international accounting, settling agent statements, billing customers and closing files.

Nov 2013 – Jan 2017

Senator International

Elk Grove Village, IL

Air & Ocean Import Transportation

Increased productivity and profits while decreasing departmental overhead by streamlining the documentation flow and email correspondence.

Responsible for prepping import air and ocean files for customs entry.

Handled all document turnovers to other forwarders and brokers for ocean and air import.

Responsible for the clearance and dispatching of Sunday air freight shipments.

Back up entry writer.

Handled all aspect of ocean and air import shipment based on the incoterms from booking to delivery.

Assisted brokerage department in classifying, keying, and processing shipments through U.S. Customs.

Jan 2003 - Nov 2013

FedEx Trade Networks

Elk Grove Village, IL

Team Lead – Ocean Import Transportation

Lead to a team of 6 employees. Responsibilities include but not limited to:

1.Leading through example

2.Mentoring and encouraging for maximum productivity with minimal errors

3.Training of new employees in system and desk level procedures

4.Ensuring that company as well as customer SOP’s are being followed

5.Investigated, evaluated, and correcting accounting errors

Managed and organized the Ocean Import CFS Program and the Chicago Import Consolidation Boxes.

Major contributor to writing the desk level procedures

Participated in the Critical Logistics Program provide by FedEx Trade Networks

Handled all aspects of processing an ocean import shipments from booking to delivery including settling profit share with overseas offices or agents.

Provided dependable customer service.

Aug 2000 – Jan 2003

Schenkers Inc

Bensenville, IL

Ocean Import Coordinator/U.S. Customs Brokerage Entry Writer

Processing of various accounts and their products through U.S. Customs.

Responsible for quoting customers as well as the sales team on various services such as LCL, FCL, and Specialized Cargo.

Handled all aspects of processing an ocean import shipments from booking to delivery including settling profit share with overseas offices or agents.

Provided dependable customer service.

Mar 1996 – Aug 2000

Freight Solutions International

Wood Dale, IL

Inbound Transportation Specialist – Air and Ocean

Assisted in the opening the Chicago Branch Office.

Implemented a system that would allow productivity with fewer errors.

Handled all aspects of processing an import shipment from booking to delivery including settling profit share with overseas offices or agents.

Provided dependable customer service.

Assisted fellow co-workers when needed in Domestic, Ocean and Air Export.

July 1995 – Mar 1996

Right-O-Way Transportation

Bensenville, IL

Ocean Import Coordinator

Managed the organization of the Ocean Import Department including writing the handling procedures as well as creating a new filing system.

Handled all aspects of processing an ocean import shipments from booking to delivery including settling profit share with overseas offices or agents.

Provided dependable customer service.

Aug 1992 – July 1995

Radix Group International

Wood Dale, IL

Ocean Import Coordinator/ Accounting Specialist

Responsible for quoting customers as well as the sales team on various services such as LCL, FCL, and Specialized Cargo.

Handled all aspects of processing an ocean import shipments from booking to delivery including settling profit share with overseas offices or agents.

Provided dependable customer service.

Education

1992

Fenton High School

Bensenville, IL

U.S. Army Reserves

Administration Specialist

References

References are available on request.



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