Sales Manager

Professional Summary

Skills

Experience

Tammy Reuter

*** **** ******, ******* *****, FL 32124 (H) 386-***-**** ************.*****@*****.***

Seasoned store manager with more than 10 years of experience in fast-paced retail management environment. Excellent sales and management skills. Track record of achieving exceptional results in personal sales over 1 million dollars annually and proven store sales over 4 million annually. Proven ability to recruit, train and retain amazing employees. Create and implementation of training programs with different levels of competency. Complete and deliver semi-annual performance reviews. Workday Microsoft Office

Google Sheets Time Management

Complex Problem Solving Strategic Planning

Employee Compensation and

Benefits

Reading Comprehension

Business Writing Computers and Technology

Judgment and Decision Making Recruiting

Interviewing Hiring

Firing Organization skills

Development of Training Programs Business Development Networking Social Media Recruiting

Performance Evaluations and

Review

Jun 2014 - Present

Daytona Beach, FL

Store manager

Signet Jewelers, DBA Kay Jewelers Outlet

Direct and supervise employees

Monitor sales activities

Active recruiting

Hire, train, and evaluate personnel, promoting or firing employee's when appropriate

Plan and prepare work schedules and keep records of employees's work hours and time cards

Maintain employee files in Workday

Direct and supervise employees

Instruct staff on how to handle problems and situations Education

Assign employees to specific duties

Enforce safety, health, and security rules

Enforce policies and procedures

Review records to prepare reports for management

Establish and implement policies, goals, objectives, and procedures for specific departments

Jan 2007 - May 2014

Holly Hill, FL

Sales manager

Gerber Jewelers

Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Inventory stock and reorder when inventory drops to a specified level. Formulate pricing policies for merchandise, according to profitability requirements. Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Resolve customer complaints regarding sales and service. Maintained accounts receivable, accounts payable, payroll, inventory control and bookkeeping.

Dec 2018

Daytona Beach, FL

Bachelor of Arts: Business Management

Daytona State College

Currently working toward Bachelor's Degree in Business Management. Expected graduation June 2019.

Dec 2018

Orlando, FL

Shrm Certificate: Human Resources

University of Central Florida

Enrolled at UCF. Completing Shrm course.

Jun 2014

Daytona Beach, FL

Associate of Science: Business Management

Daytona State College

Graduated with honors.

Jun 2014

Daytona Beach, FL

Associate of Science: Business Entrepreneurship

Daytona State College

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