Dallas Pilcher

South Jordan, Utah 801-***-**** ac6vf8@r.postjobfree.com

https://www.linkedin.com/pub/dallas-pilcher/15/77a/684

SUMMARY

A Program/Project Manager with broad people management and engineering experience. Computer Science & MBA degrees. Project Management Professional (PMP) and Professional Scrum Master (PSM I) certifications. Agile software project management. Hardware project development/NPI experience. Strategized business & project process improvement. Customer interface and system installation. Career experience in the successful planning, administration and control of corporate and military product development operations for both software systems and hardware devices. Keen interest in successfully completing projects within budget and schedule that meet customer expectations.

RELEVANT EXPERTISE

Reporting

Process improvement

Establish SOPs/processes

Identify and track trends

Influence critical thinking

Learn quickly

SCRUM Master

Excellent communication skills

System deployment & customer interface

Manage customer expectations

Requirements gathering & definition

Plan for, and mitigate project risk

Conduct effective team meetings – take actions/follow-up

Set, then drive toward critical milestones

Effectively level resources across projects

Conduct design and phase exit reviews

Direct team operations

Cost tracking

Hold team members accountable

Set expectations for success

Conduct customer reviews and buy-off activities

Remove impediments for the teams

Work with QA/QC to ensure quality

SKILLS & TOOLS

MS Team Foundation Server (TFS)

MS Office Suite

MS Visio

MS SharePoint

MS Project

CA PPM (Clarity)

SmartSheet

Slack

Arena PLM

Windows

Unix

VoIP

WebEx

PROFESSIONAL EXPERIENCE

Vantage Controls - Pleasant Grove, UT

Engineering Project Manager 2012 - 2018

Project manage multiple product development projects composed of software and mobile apps, mechanical fabrication, firmware, and electronic hardware. Developed strategies for effective product development and project execution. Agile & Waterfall methodologies. Development and production scheduling, labor, cost tracking and cross-functional team and contractor correlation.

Initiated Scrum and Kanban methodologies in the software group

Directed daily scrums, sprint planning, retrospectives and sprint reviews

Helped implement a testing lab that reduced bugs found in the field by more than 50%

Increased team effectiveness by conducting team meetings, tracking priority actions and by holding team members accountable

Controlled the effects of change by rallying project teams to find solutions

BBH Consulting - Layton, UT

Avionics Engineer 2011 –2011

Oversee training systems development, avionics upgrades and aircraft maintenance for the T-38 Fighter trainer Jet and associated simulator training systems including visual system, host computer, flight dynamics, and motion base system. Engineering disciplines included software/firmware, mechanical and electrical hardware. Define aircraft and trainer requirements for all system updates.

Ensured quality, safety, suitability and effectiveness

Verified contractor software and hardware designs

AVT SIMULATION - Orlando, FL

Program Engineer 2008 - 2011

Evaluated technical development on B-52 crew training simulation systems. Defined system requirements for training systems, validated contractor systems performance and oversaw system acceptance testing, evaluated contractor bids and proposals, contractor performance and system design.

Published white papers & developed business cases for new training products for the USAF

Translated aircraft requirements to simulator for updates and new simulation systems

FUTURE DESIGN & ENGINEERING CORP. (FDE) - Sandy, UT

Program Manager 2003 - 2008

Managed development of virtual aircraft maintenance training system for the US Navy. Directed software and hardware development, cost and schedule. Did market research and wrote business case models to convert system to a commercial product.

Led team that Installed 30 classrooms with training systems using VoIP at Pensacola Naval Air Station

Negotiated with USN customer for product enhancements and modifications adding 20% to contract value

Achieved over 30% profit margin on a 6M dollar fixed price contract for the UST project

EVANS & SUTHERLAND - Salt Lake City, UT

Project Engineer 2000 - 2002

Managed the development and installation of a flight simulator for the UK Ministry of Defense. Scheduled and reported program activities, directed software, hardware and database development, installation & integration, developed acceptance test plan, installation plan, facilities requirements.

Successfully completed a $15M project with extensive R&D and difficult requirements

Negotiated work share agreement with prime contractor that saved over $150k

ICIS INC - Murray, UT

Program Manager/Product Manager 1995 - 2000

Gathered product requirements from customers. Defined product roadmap. Designed marketing strategy. Acted as primary customer interface. Directed system installations. Explored multiple markets where the inventory control product could be marketed. Configured Unix servers and integrated them with a variety of ERP systems.

Organized and directed all aspects of a successful User's Group convention

Implemented a QA process that reduced onsite installation time by 4 weeks

EVANS & SUTHERLAND - Salt Lake City, UT

Database Production Supervisor/Software Engineer 1985 - 1995

Supervised engineering group. Managed and tracked multiple large government projects, produced bids & proposals, directed customer reviews, international sales support.

Saved over 5 man-years in schedule and cost

Hired over 60 engineers in one year to form the database engineering group

EDUCATION

MBA, International eCommerce, Argosy University, Salt Lake City, UT

BS, Computer Science, Brigham Young University, Provo, UT

CERTIFICATIONS

Professional Scrum Master I Scrum Alliance 2013 - Present

Project Management Professional PMI – license 1-609-***-**** - Present

AFFILIATIONS

PMI member 2013 - Present

PMI Utah North Chapter member 2013 - Present

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