Dallas Pilcher
South Jordan, Utah 801-***-**** *************@***.***
https://www.linkedin.com/pub/dallas-pilcher/15/77a/684
SUMMARY
A Program/Project Manager with broad people management and engineering experience. Computer Science & MBA degrees. Project Management Professional (PMP) and Professional Scrum Master (PSM I) certifications. Agile software project management. Hardware project development/NPI experience. Strategized business & project process improvement. Customer interface and system installation. Career experience in the successful planning, administration and control of corporate and military product development operations for both software systems and hardware devices. Keen interest in successfully completing projects within budget and schedule that meet customer expectations.
RELEVANT EXPERTISE
Reporting
Process improvement
Establish SOPs/processes
Identify and track trends
Influence critical thinking
Learn quickly
SCRUM Master
Excellent communication skills
System deployment & customer interface
Manage customer expectations
Requirements gathering & definition
Plan for, and mitigate project risk
Conduct effective team meetings – take actions/follow-up
Set, then drive toward critical milestones
Effectively level resources across projects
Conduct design and phase exit reviews
Direct team operations
Cost tracking
Hold team members accountable
Set expectations for success
Conduct customer reviews and buy-off activities
Remove impediments for the teams
Work with QA/QC to ensure quality
SKILLS & TOOLS
MS Team Foundation Server (TFS)
MS Office Suite
MS Visio
MS SharePoint
MS Project
CA PPM (Clarity)
SmartSheet
Slack
Arena PLM
Windows
Unix
VoIP
WebEx
PROFESSIONAL EXPERIENCE
Vantage Controls - Pleasant Grove, UT
Engineering Project Manager 2012 - 2018
Project manage multiple product development projects composed of software and mobile apps, mechanical fabrication, firmware, and electronic hardware. Developed strategies for effective product development and project execution. Agile & Waterfall methodologies. Development and production scheduling, labor, cost tracking and cross-functional team and contractor correlation.
Initiated Scrum and Kanban methodologies in the software group
Directed daily scrums, sprint planning, retrospectives and sprint reviews
Helped implement a testing lab that reduced bugs found in the field by more than 50%
Increased team effectiveness by conducting team meetings, tracking priority actions and by holding team members accountable
Controlled the effects of change by rallying project teams to find solutions
BBH Consulting - Layton, UT
Avionics Engineer 2011 –2011
Oversee training systems development, avionics upgrades and aircraft maintenance for the T-38 Fighter trainer Jet and associated simulator training systems including visual system, host computer, flight dynamics, and motion base system. Engineering disciplines included software/firmware, mechanical and electrical hardware. Define aircraft and trainer requirements for all system updates.
Ensured quality, safety, suitability and effectiveness
Verified contractor software and hardware designs
AVT SIMULATION - Orlando, FL
Program Engineer 2008 - 2011
Evaluated technical development on B-52 crew training simulation systems. Defined system requirements for training systems, validated contractor systems performance and oversaw system acceptance testing, evaluated contractor bids and proposals, contractor performance and system design.
Published white papers & developed business cases for new training products for the USAF
Translated aircraft requirements to simulator for updates and new simulation systems
FUTURE DESIGN & ENGINEERING CORP. (FDE) - Sandy, UT
Program Manager 2003 - 2008
Managed development of virtual aircraft maintenance training system for the US Navy. Directed software and hardware development, cost and schedule. Did market research and wrote business case models to convert system to a commercial product.
Led team that Installed 30 classrooms with training systems using VoIP at Pensacola Naval Air Station
Negotiated with USN customer for product enhancements and modifications adding 20% to contract value
Achieved over 30% profit margin on a 6M dollar fixed price contract for the UST project
EVANS & SUTHERLAND - Salt Lake City, UT
Project Engineer 2000 - 2002
Managed the development and installation of a flight simulator for the UK Ministry of Defense. Scheduled and reported program activities, directed software, hardware and database development, installation & integration, developed acceptance test plan, installation plan, facilities requirements.
Successfully completed a $15M project with extensive R&D and difficult requirements
Negotiated work share agreement with prime contractor that saved over $150k
ICIS INC - Murray, UT
Program Manager/Product Manager 1995 - 2000
Gathered product requirements from customers. Defined product roadmap. Designed marketing strategy. Acted as primary customer interface. Directed system installations. Explored multiple markets where the inventory control product could be marketed. Configured Unix servers and integrated them with a variety of ERP systems.
Organized and directed all aspects of a successful User's Group convention
Implemented a QA process that reduced onsite installation time by 4 weeks
EVANS & SUTHERLAND - Salt Lake City, UT
Database Production Supervisor/Software Engineer 1985 - 1995
Supervised engineering group. Managed and tracked multiple large government projects, produced bids & proposals, directed customer reviews, international sales support.
Saved over 5 man-years in schedule and cost
Hired over 60 engineers in one year to form the database engineering group
EDUCATION
MBA, International eCommerce, Argosy University, Salt Lake City, UT
BS, Computer Science, Brigham Young University, Provo, UT
CERTIFICATIONS
Professional Scrum Master I Scrum Alliance 2013 - Present
Project Management Professional PMI – license 1-609-***-**** - Present
AFFILIATIONS
PMI member 2013 - Present
PMI Utah North Chapter member 2013 - Present