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Customer Service Data Entry

Location:
Rex, Georgia, United States
Salary:
40,000
Posted:
August 30, 2018

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Resume:

My name is Shenita Reynolds and I am a fast learner able to multi-task in a fast paced business environment. I would be a great addition to your esteemed company. My work ethic and team building skills would add great value. I have the desire to help,work hard,and be a part of a results driven team. Please take a closer look at me.

Education: Bachelor’s Of Science in Management Information Systems with a Minor concentration in Business Administration. I graduated August 10, 2002 from The University of Alabama @ Birmingham.

Work Experience:

Customer Service Consultant for Georgia Power : located in McDonough, Georgia from February 2016 to present Duties include Sales and Service functions for Georgia Power Customer base: assisting with education of GPC products and services and assisting with various billing and payment solutions.

Receiving Supervisor for Burlington Coat Factory: located in Montgomery, Alabama from August 2015 to January 2016 Duties included: Supervising the stock flow merchandising team in daily guidelines for inventory receipt and processing. That entails Unloading, scanning, removing, sorting, organizing and preparing merchandise for sales floor. Also, assisting receiving manager and merchandising manager with all merchandising needs, audits, training, scheduling and shipping/receiving. I am also responsible for maintaining a superior level of customer service at all times.

Receiving Associate for Burlrington Coat Factory: located in Montgomery, Alabama: from October 2014 to August 2015. Duties included: Unloading merchandise, scanning in merchandise, removing, sorting merchandise, organizing and preparing merchandise for sales floor.

Branch Manager for Goldfield Access Limited: located in Takoradi, Ghana: From November 2011 to October 2013. Duties included: Clinic Supervision, Patient consultation, lecturing for client outstation programs, Staffing, Training, development/implementation of marketing strategies, basic bookkeeping, basic administrative duties, troubleshooting minor computer issues, filing, and basic data entry.

Clinic Supervisor for Goldfield Access Limited: located in Kumasi, Ghana: From June 2011 to November 2011. Duties included: Design and application of proper clinic practice protocol, and patient consultations. Some filing, typing, data entry, and basic troubleshooting for minor computer issues.

Health Consultant / Distributor for Goldfield Access Limited : located in Techiman, Ghana: From January 2010 to June 2011. Duties included: Distribution of Natural Food Supplements, introducing treatment and prevention techniques, dispensing medicine, and counseling patients on healthy living and wellness.

Collections Team Leader @ Hollis Cobb Associates located in Atlanta, GA: From August 2007 to January 13, 2009. Duties Included: Managing Inbound/Outbound call volume, collecting on delinquent medical billing accounts, basic filing, typing, and data entry.

Collections Manager @ TSYS-Debt Management located in Atlanta, GA: From August 2004 to August 2007. Duties Included: Coordinating Management Meetings, Creating Collection Protocol for general collection floor, carrying out disciplinary actions for collection associates, generating month end collection stats/ quota, filing, managing inbound/outbound call volume, and collecting on delinquent credit card accounts.

Collections Associate @ Vital Solutions located in Atlanta, GA: From August 2002 to July 2004. Duties Included: Managing Inbound/Outbound call volume, collecting on delinquent auto accounts.

Aversion Specialist @ PEAC-Post -Secondary Education Assistance Corporation located in Birmingham, AL: From June 2000 to June 2002. Duties included: Managing Inbound/Outbound call volume, assisting students with loan options for repayment on student loans, collecting on delinquent loan accounts, basic filing, typing, and data entry.

Administrative Assistant I @ UAB-Division of Gastroenterology Located in Birmingham, AL: From February 1998 to May 2000. Duties included: generating and filing per diem reports for medical staff, assisting with admin. meetings, answering calls for general office, circulating correspondence for medical staff, printing, basic filing, data entry, and typing.



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