WATTHANUN HEDENDAHL
** ******** ********* *** *********, California, 94131 510-***-**** *********@*****.*** Summary
Eligible to work In the US. Experienced Marketing Consultant with a demonstrated history of working in the retails, wholesale and graphic design industry. Thai copywriter, Advertising, and agency. Skilled in Negotiation, Sales with excellent tracked performance, Retail, Customer Relationship Management (CRM), Market Research and Localisation.
Education
Westcliff University, Los Angeles, California
M.B.A. Technology Management, Enrolled July 2018
California State University East Bay, Hayward, California International Business Certificate, Graduated July 2017 Mahanakorn University of Technology, Thailand
Business Administration. B.B.A (Marketing), Graduated March 2003 Manchester City College, Manchester, England
English business certificate, Graduated July 2005 Employment History
Google via Vaco Inc, Mountain View, California
Speech Language Specialist at Google, September 2017 - Present Search Language and Linguistic Specialist for voice search technology for Thail and English. Perform Speech Language analysis, Data analysis, Localization (l10n), Translation, review, and language testing of various Google products for i18n project. Monitor and triage bugs related to speech recognition, grammar and device functions. Perform Quality Control, provide inputs on UI/UX design and ensure critical bugs get filed immediately, localization QA and issue management and improve localization quality of 100+ Assistant features. Lead localization QA projects by determining project scope and timeline; designing test plans and communicating with multifunctional teams. Train new hires and enhance onboarding program; develop and maintain team documents. coOKiesdYNAmo*, Bangkok
Project Consultant, May 2015 - June 2017
Copywriting for all advertisings, Assessed marketing needs, Conducted marketing research to identify industry trends and opportunities. Developed and implemented a marketing strategy according to objectives and budget, Prepared detailed proposals and marketing plans. Advised on branding, positioning, communications, and other marketing aspects, gave direction to marketing efforts with the most effective methods and tools. Liaised with the marketing department and external vendors. Offered feedbacks and Reports with suggestions for improvements and new ideas. Working closely with all creative, art director and agency in Thailand and globally. Pacific Asia Travel Association (PATA), Bangkok
Membership Manager, June 2014 - February 2015
Developed membership recruitment, retention, and engagement plan for the association and membership team to reach the KPI’s. Create overall associative marketing, member benefit strategies, maintain strategy including marketing plans. Responsible, as a customer relationship management, for coordinating with various departments to solve Customers’ problem. ESTEE LAUDER / ELCA (THAILAND) LTD, Bangkok
La Mer Special Event Executive, February 2013 - June 2014 Executes the preparation of Special Events in areas that include catering, model castings, setups and logistical arrangements that involve parties such as suppliers, show choreographers, etc. Liaise with the press and critical influencers to obtain press coverage. Prepares post-event analysis (Special Events Feedback) for NEW YORK reporting
Trinh Cash AB, Stockholm, Stockholm County
Sale and Marketing, January 2008 - May 2011
Despite being a small company, its sales were increased by 1.5 Million dollars in one year as a result of my strategy that focused on targeting our key customers. Saved the organization significant expenses through lucrative supplier negotiations. Created the organizations' article register and separated the approximately 3000 articles into different groups which would make it easy to compare and benchmark selling progress and margins. Presented monthly reports to the board of directors with regards to monthly sales and measurement of the company’s ongoing campaigns. accomplished to increase company sales by approximately 1.5 million dollars because of my determination and focus.
Languages
English : Fluent
Thai: Native
Swedish : Conversational