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Manager Project

Nashua, New Hampshire, United States
August 31, 2018

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Jennifer Lee, MBA

** ******** **., *********, **, 03033 – 603-***-****

Visionary leader with expert experience in strategic direction and tactical execution of communications and marketing collateral; Recognized for the development of brand and creative direction for cohesive campaigns in a corporate environment utilizing graphics, animation, interactives, photography, video, and web; Ability to provide innovative ideas and solutions for large complex projects including documenting change and performance management to drive business development and sales results.

Core Competencies

Collaborate with cross-functional teams to deliver quality services aligned with customer objectives

Lead and motivate teams to drive operational efficiencies and projects to completion

Create and deliver customer creative brief presentations to sell innovative ideas and solutions

Manage employee development through training, mentoring and coaching

Professional Experience

Director of Digital Media, Warrior Support Solutions, NH - 2018 to present

Search for relevant videos/stories to publish on social media platforms, provide analytics to optimize strategy to gain followers, develop branded imagery for digital channels, and provide copy writing for all digital material

Creative Marketing Manager, MegaFoods, NH – 1/2018 - 4/2018

Managed creative planning, timelines and workflow to support consumer packaged goods (CPG) marketing and in collaboration with operations help to bring those goods to market

Worked with cross-functional brand and marketing team to develop campaigns

Developed relationships with outside vendors, i.e. printers, designers, packaging, Ad agencies

BAE Systems, NH 2001 - 2017

Director – Communications & Marketing, Creative Services - 2009 - 2017

Member of communications leadership team that devised and implemented strategy and created integrated communications and marketing campaigns in order to promote company and products

Oversaw department of 32 employees, including 2 managers, 1 supervisor, as well as remote site employees and directly managed a high performing photo and video team

Drove new and innovative ways to communicate visually to internal and external stakeholders to drive business goals and objectives

Generated metrics, KPIs and relevant reporting mechanisms to ensure proper allocation of resources and growth of team toward new trends in creative communication

Maintained/controlled 4.5 million dollar budget, including approving capital expenditures, creating and approving contracts with vendors, monitoring all department expenses and recommending hardware and software for teams to drive efficiency

Planned and designed a new department location including building a state of the art photo and video studio and area for 30+; was on time and within budget

Achieved new visual brand rollout updating all collateral seamlessly in less than a year

Manage project for implementing an online Digital Asset Manager to store company photography providing a self-service library for all employees

Project manager for creating a of state of the art Welcome Center creating digital content, kiosk designs, software programming and installation of system

Jennifer Lee – 603-***-**** Resume Page 2

Mentored, developed, coached employees at all levels to ensure team was a high-functioning, agile and cutting edge creative team

Created a rotational intern program by working with local schools in order to get best in class students to intern in our various locations

Established employee morale program breaking down silos by creating a system where employees gave tokens to members not on their own team recognizing them for their work

Communications and Brand Manager - 2008-2009

Managed department of 5 managers and 72 employees of multiple disciplines; graphic design, online training, web development, photo, video, and reprographics

Led Integration, Governance, Leadership and Intranet teams to drive results across enterprise

Maintained/controlled 4.5 million dollar budget, including approving capital expenditures, creating and approving contracts with vendors, monitoring all department expenses and recommending hardware and software for teams to drive efficiency

Created and approved contracts with vendors, and monitoring all department expenses

Project manager for installation of Digital Signage throughout organization to communicate corporate messaging at key locations to employees saving company money on printed material

Accomplished the transition of Reprographics department to Operations in order to gain economies of scale on printers and services with estimated savings to company $300k yearly

Created functional training plan and mentored employees on their development

Communications Principle - 2007-2008

Supervised department with a headcount of seventeen, including remote site employees

Managed team on maintaining over 200,000 websites and online documentation

Oversaw production of web-based and interactive training products

Member of Integration, Governance, Leadership and Intranet teams

Senior Web Developer - 2001-2007

Collaborated with clients and senior management on design and implementation of web-based products


Master of Business Administration (MBA) - Cum Laude

Bachelor of Science, Information Technology (BSIT) - Magna Cum Laude



Certificates in Web Design and Multimedia Applications

AMA PCM®, Digital Marketing Certification, in progress


BAE Systems Chairman’s Award for Implementation – Web-based training for Enterprise Software

BAE Systems Chairman’s Award for Innovation – Program related web page

Award of Distinction for Technical Communication – Society for Technical Communications

Award of Distinction for Technical Marketing – Society for Technical Communications

Award of Excellence for Reference Material, Internal Communications – Society for Technical Communications

Graphic Design USA American In-house Design Award – Corporate .COM website

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