Customer Service Assistant

TA'KASIA BATTS

*******@*****.*** 832-***-**** ***0 Sun Prairie Drive #1903, Houston, TX 77090

Summary City Carrier Assistant with background as Personal Care Assistant and Customer Service Associate looking to join a growing organization as part of the administration or secretarial team. Skills Client-focused

Time management skills

Excellent communication

Quick learner

Positive learning process

Experience City Carrier Assistant 02/2016 - Current United States Postal Service Houston, TX

Prepared mail in sequence of delivery along an established route. Gathered mail and packages from mailboxes on foot and by vehicle on a designated route. Utilized portable scanners to mark items that had been delivered to residences and businesses. Provided exemplary services to customers by being pleasant and engaging and offering to assist with any mail-related concerns.

Customer Service Associate 10/2014 - 02/2016

The Home Depot Houston, TX

Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.

Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.

Generated leads for new sales through telephone and email contact with customers. Enumerator 05/2010 - 08/2010

US Census Bureau New York, NY

Planned efficient routes to visit [Number] households in a community daily. Met daily with supervisor to discuss and report results. Explained survey functions and objectives.

Returned to houses to obtain more information or resolve survey issues. Education and

Training

Associate of Science: NURSING 2021

Lonestar College Houston, TX, USA

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