RON DEROBERTIS
**** *. ******* *** #*, Chicago, IL 60625
********@*****.***
OBJECTIVE
Seeking a position with an established company leveraging my diverse experiences in property management, customer relationship, and sales.
SUMMARY of QUALIFICATIONS
Experienced manager with property maintenance skills focused on a strong tenant relationship approach and high level of interpersonal communication, training and educating tenants while clarifying complex issues. Relationship Development Sales & Customer Management Facility Coordination Property maintenance Data Management Problem-Solving Establishing Reports Team Supervising Project Management WORK EXPERIENCE
Property Manager – B&N Services (11/2017 – 06/2018) Oak Park, IL Managed, supervised and over-looked over 6 properties.
Handling day-to-day operations including maintenance and repair issues
Responding to tenant complaints
Quality Control Supervisor – MAC Industry (01/2015 – 06/2017) Chicago, IL Managed, supervised and over-looked over 60 properties to ensure their compliance to the specifications, contracts and city laws and codes.
Handling daily operations and routing inspections from single family homes to large apartment complexes
Managing and editing up to 60 inspection reports per week
Supervising workers and contractors to ensure quality work
Inspecting buildings for cleanliness, quality assurance, up to code work and safety compliance Store General Manager / Part Owner – Recycle (03/1999 – 09/2014) Chicago, IL Leads and manages sales and marketing operations, including all direct sales and marketing processes. Direct responsibility of managing the full customer experience continuum. Managed up to 3 stores and 6 employees. Head of Maintenance – Chicago Park District (03/1982 – 02/1999) Chicago, IL Managed and maintained the properties by routing inspections and maintenance tasks such as:
Handling responsibilities of inspecting buildings for cleanliness, quality assurance and safety compliance
Cleaning equipment and supplies
Maintenance of chemical disposal, electrical and plumbing
Inspection reports
EDUCATION
Prosper High School (1971-1975) Chicago, IL
SKILLS
Languages
Italian: Native language
English: Fluent
Spanish: Basic
Computer Skills: Basic