Daniel A. Cote
Kissimmee, FL
**********@*****.***
www.linkedin.com/in/dan-cote
RETAIL MANAGEMENT SPECIALIST
Plan and manage execution of new, relocating and remodel store fixture installation and merchandise setup. Evaluate and resolve issues, leveraging resources and maintaining expense control by maximizing performance and productivity of outsource companies and store staff to deliver on-time openings. Train store staff (existing, temporary and newly-hired) on store processes.
Completes all reports and travel expenses accurately and timely.
Retail Operations
Merchandising Systems
Interpersonal Skills
Attention to Detail
Customer Service
Quality Control
EXPERIENCE
PETCO, Nationwide 2006-2018
Operations Set Up Manager
Completed new store setup including training based on company guidelines and store remodels based on scope requirements and company guidelines.
Coordinated schedules with various departments to ensure a seamless guest experience during remodel projects.
Established and maintained positive open lines of communication between various departments and management through new store setups and remodels to ensure that questions, concerns, and needs are met throughout the entire process.
Ensured guests had a WOW experience when entering a new or remodeled store.
Coordinated and communicated with various departments including: maintenance, construction, store design, visual design, buyer team, inventory management, space management, site and district management, and other departments as needed based on the needs of the store.
Read and interpreted floorplans and blueprints
RAGLAN ROAD IRISH RESTAURANT, Kissimmee, FL 2004 - 2006
Restaurant Build and Setup
Assisted with restaurant setup from front door to inventory room
Trained servers on guest service, menu and upselling
Waited on tables to model appropriate and best restaurant practices
ADDITIONAL RELEVANT EXPERIENCE
Operations/Setup - Angel’s and Coney Island Seafood Buffet, Kissimmee, FL
Merchandiser – Walt Disney World, Kissimmee, FL
EDUCATION
Northern Essex Community College, Haverhill, MA –Completed Business Management courses