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Food Service Sales Representative

Raleigh, North Carolina, United States
August 31, 2018

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Edie Carr Benchabbat, MBA 919-***-****

Raleigh, NC 27614

Career Summary

Innovative, process-oriented Business Partner with more than 10 years of experience designing, implementing and leading programs and processes with large, multi-site organizations to small businesses from a Human Resources Perspective. Distinct competency gathering disparate pieces of data to identify root cause of an issue to create bottom-line driven process, training, coaching and mentoring solutions. Known and respected for “Grace under Fire” and adjusting style/message/tempo for diverse populations from blue-collar to CEOs. High-energy, entrepreneurial, results-oriented, lead-by-example direct communication style. Strong track record learning new systems and processes.

Training/Process/Policy Design

Career Development Coaching and Training

Recruiting Process and Onboarding

Benefits Administration

Change Management

Succession Planning

Strong Emotional Intelligence and Business Acumen

Tactical & Strategic Planning

Curriculum Design and Needs Assessment

Training and Meeting Facilitation

Continuous Process Improvement Focus

Organizational Leadership and Development

Career Highlights

Pivotal member of Texaco’s Strategic Career Development Process Team that developed a career development process for a 1900-person business unit across a three-state area and the Gulf of Mexico Oil Field Operations. Became the prototype for domestic and international operations and foundation of consulting business.

Developed a one-week training program in Russian/English on Tactical, Strategic and Work Force planning for a Texaco international business unit. Workshop was presented with bi-lingual workbooks and leader’s guide to Kazakhstan Oil and government officials to solidify strategic working relationships. Project was completed in less than four weeks during busiest cycle for SME. Multi-level clients with different goals in U.S., London and Kazakhstan.

Initiated and led 17 teams in development of core competency inventory lists for Texaco including oil field operations, four functional areas of engineering and highly specialized technical professions. Evaluation tool was foundation in strategic career development planning.

Facilitated career transition of over 2000 candidates from diverse industries by performing: onsite layoff notification, psychological consulting, emotional readiness, rebranding, resume development, interview preparation, networking, and salary negotiations in Texas, Washington DC metro and Raleigh-Durham market.

Led senior team of 30 managers through 360 degree feedback process. Reviewed and interpreted raw data, provided feedback and co-developed action plan and meetings with employees and boss.

Quickly learned new industry and grew mature biotech territory 27% to Million Dollar mark in first 14 months in position despite shrinking grant funds and intense global competition.

Gathered data and process mapped all key processes for Chase Bank’s largest call center in U.S. with 1500 employees. Data collected by four member team during 3-week project was used to develop new processes as well as upgrade training programs and onboarding processes across the company.

Represented Texaco Inc. on cross-industry Consortium for Supplier Training. Members included Texas Instruments, Bayer, Motorola, Chrysler, Xerox and Kodak as well as a network of community colleges and universities serving as supplier training centers. Planned and hosted Consortium’s quarterly meeting including largest supplier showcase for both the Consortium and Texaco with approximately 200 suppliers from a three state area in attendance.

Key member of a small team that conducted a global gasification benchmark study for Texaco. Completed in three weeks with recommendations that resulted in new organizational design to increase competitiveness.

Conducted bi-lingual focus groups as key member of a team for a 450 employee-based regional business unit of industry leading Food Service Company. Gathered organizational climate, workplace safety and hiring practices used to change processes and practices in all areas of operations to improve efficiency and eliminate legal risks.

Co-developed bi-lingual training CD in a business-education partnership with 2nd largest school district in Texas. Training was an introduction to industrial cooking for school food service employees. Approved by National School Food Service Organization for continuing education credits first month to market.

Edie Carr Benchabbat Page 2

Professional Experience

LEGALSHIELD 2015 - Present

Sales Associate, Raleigh-Durham, NC

Small Business and Group Voluntary Benefits Certified. Offer affordable legal services and identity theft protection and restoration services to individuals and small businesses. Leverage corporate and consulting benefits administration and insurance experience to provide peace of mind and assistance to level playing field in legal issues and help employees stay focused on their work and life.


NC Project Director (Self-funded position)

Partner with and/or or create student groups on campus to ensure consistent leadership on campus. Bring Awareness Project (GAP) to eight targeted universities in NC each year. Member of Southeast team.


Strategic Business Coach, Cary-Raleigh-Durham, NC

Collaborated with previous Right Management VP to plan and launch boutique consulting firm. Brainstormed business model, structure, marketing, pricing structure and identified potential customer base to launch business. Partnered on large food service project.


Early Drug Discovery Sales Representative, RTP, Durham, NC

Managed large premier sales territory across a variety of research settings. Focused on relationship-based selling to develop product/brand loyalty through respectful appreciation of time and understanding resistance to change. Territory: Duke Medical Center (400+ labs), NIEHS, ECU, UNCG, Wake Forest, NCCU, UAB, RTP


Franchise Owner Raleigh, NC

Purchased oldest Eastern NC location. Planned full-scale renovation, negotiated lease contracts, designed and implemented marketing plans and community partnerships. Rebranded business and achieved 30% growth compared to 2% in industry.

Right Management Consultants Raleigh, NC 2006 - 2008

Career Management Consultant, Texas (1998-1999), Maryland (2001 - 2005)

World’s largest organizational consulting and career transition firm that provides B2B services. Ability to handle any topic, workshop or issue on demand with managers or clients.


Owner/Consultant/Facilitator/Coach Louisiana, Texas, Florida, Maryland (DC Metro Area)

Designed and/or facilitated customized programs for a variety of industries. Process/development work included benchmarking studies, training, facilitation, process mapping, and new product development. Identified opportunities through network, created customized proposals, negotiated terms of agreement and completed projects on time and within budget.

Texaco Exploration & Production Inc. 1990 – 1997

Human Resources Rep/Consultant New Orleans, Louisiana

Supported 1900-person business unit across three states and Gulf of Mexico and two division mangers. Well-rounded exposure created foundation to handle high-level/exposure projects with domestic and international organizations in U.S. Developed solid foundation and expertise in internal and external career development/management/coaching.

Education and Professional Development

MBA, Human Resources Concentration, University of New Orleans, LA GPA 3.9/4.0 - 1995

B.S. Marketing; Minor in Speech Communication, Louisiana State University, Baton Rouge, LA

Leadership Roles: Women in Networking President; North Wake Business Networking Group – Marketing Lead

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