Customer Service Representative

LC

OBJECTIVE

Professional Summary: A customer oriented and highly motivated individual who can provide ample support to ensure the smooth running of daily operations. Professional team player who is result oriented. Eager to start a new career with a successful company.

SKILLS

Proficient in Microsoft Word, Excel, Power Point, and Outlook

Capable of typing 60+ words per minute

Exceptional record keeping

Very meticulous in all work to ensure no errors are made

Excellent verbal and written communication skills

Team player

Capable of multitasking and working in high-pressure situations

LORI CORBAN

(**************@*****.***) 504-***-****

305 S.PIN OAK DR. SAINT ROSE, LA 70087

EXPERIENCE

ASSISTANT MANAGER INKA’S S’COOLWEAR UNIFORMS/ JULY 1998-FEBRUARY 2001

1performed the responsibilities of opening and closing the store

2managed daily balances

3Answer multiple phone lines

4responsible for accounts receivable

5made schedules for all employees

6trained all employees

7resolve any customer service issues

8organize paperwork for special orders

9fulfill customer orders

BRIDAL CONSULTANT/CUSTOMER SERVICE REPRESENTATIVE • DAVID’S BRIDAL• FEBRUARY 2001 – NOVEMBER 2008

1 deal extensively with customer relations

2 submit customer orders as well as dealing with the input and output of inventory

3 organize a customer relations book to maintain consistency of keeping in touch with new customers as well as previous customers

4 file registrations and evaluate customer orders

5 answer multiple phone lines

6 assist customers with every necessity for her wedding while establishing a friendly relationship

7 resolve customer issues before taking it to a member of management

OWNER • YOU HAVE IT MAID • NOVEMBER 2008 – CURRENTLY

1manage and clean rental properties in air bnb business in New Orleans and surrounding areas.

2Clean/organize offices and homes and businesses

3Responsible for some accounting services for 12 air bnb properties

4 Pay strong attention to detail for safety and health reasons

5Work autonomously and versatile

EDUCATION

AUGUST 1999-MAY 2000• SOUTHEASTERN LOUISIANA UNIVERSITY •GENERAL STUDIES

AUGUST 2000-DECEMBER 2000 • UNIVERSITY OF NEW ORLEANS • BUSINESS

AUGUST 1995-MAY1999•ARCHBISHOP CHAPELLE HIGH SCHOOL•DIPLOMA

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