Human Resources Professional
Resume:
Hamilton, OH *****
*********@*****.***
EDUCATION
Miami University (Oxford, Ohio) - Bachelor of Science Degree in Family and Consumer Sciences
Midway College (Lexington, KY) - Major - Business Administration with an Equine Studies focus
PHR Certification from the Human Resources Certification Institute
SHRM-CP Certification from the Society of Human Resource Management
Construction Industry Technician Certification (CIT) from NAWIC and Clemson University
EMPLOYMENT HISTORY
Messer Construction Co. March 2004 – Present
Learning Management Specialist (previous roles: Professional Development Coordinator and Professional Development Administrator)
New Employee Orientation and On-boarding
oManage and conduct first day orientation program for new employees
oManage and facilitate our New Employee Group Orientation that is done quarterly, this program brings together all new employees from 9 regions at our Corporate headquarters for an all day program
oDevelop on-boarding tools and resources for our new hires and hiring Managers to increase new employee productivity and retention
oCoach senior managers on how to create personalized on-boarding plans for new employees
oManage our internal on-boarding satisfaction surveys, analyze results, and initiate improvements in process
oConduct multiple follow-up calls throughout the first year of employment to employee and Manager to check on their performance and satisfaction
oCounsel employees and Managers if employee relations or performance issues come to light in any surveys or follow-up conversations
oFamiliarity with HRIS system Ultimate which is used in our recruiting and feeds data to our LMS Cornerstone
Training Design, Facilitation & Management
oDesign and implement E-learning programs for our employees on various Human Resource and On-boarding topics using Articulate Storyline Software
oManage e-learning projects with Internal and External Subject Matter Experts
oManage and facilitate new employee orientation programs
oFacilitate strategic planning sessions for process improvement ideas with our team around onboarding, engagement and retention of new hires
oEmployee training program management for 9 regions
Learning & Performance Management Systems (Cornerstone)
oCreated job aides for key functions in Cornerstone for administrators and employees
oTrain employees on the system
oField “help desk” questions from employee users on both learning and performance components
oManage input of trainings into the system and output of reports for company needs
oFamiliarity with and use of the Lominger Competency Model
Recruiting & Co-op Program Management (in earlier roles at Messer, not in current role)
oPost job openings to internal and external websites
oManage applicant tracking system and conduct training for hiring managers on use of system (Iapplicants)
oOversee processing of background checks and pre-hire drug testing
oInterview coordination and screening
oManaged co-op program of 80 students on a rotating schedule
oCareer fair program management, over 40 fairs per year
Nationwide Retirement Consulting Group June 1997 – March 2004
Sr. Marketing Consultant (previous roles: Marketing Assistant and Marketing Consultant)
Facilitated and enhanced the sales process for assigned product lines and distribution channels by providing support to the outside sales force and internal departments
Assisted outside sales force in marketing and selling assigned products by consulting with personnel in licensing, compliance, underwriting, contract administration and other departments to resolve complex problems and inquiries
Prepared all materials to propose, sell, and establish new retirement plans and set up appropriate records. This included proposal illustrations, trust agreements/contracts, IRS determination reporting, employee communications, client administrative guide, and census/plan information
Advised internal and external sales organizations, including Insurance agents, Financial Consultants, and Investment Brokers on the procedures involved in marketing, selling, and submitting Nationwide products
Compiled contract and case activity information as needed for management
Approved and processed marketing and sales information in accordance with government regulations, contract provisions, and internal procedures and controls
Certifications and Activities
Professional in Human Resources Certification (PHR)
SHRM Certified Professional Certification (SHRM-CP)
Construction Industry Technician Certification (CIT) from NAWIC and Clemson University
E-learning Instructional Design Certificate (ATD)
Certification in Adult/Pediatric CPR
Messer ACE Mentoring Program, Board Member
GCATD member (Greater Cincinnati American Society for Training & Development)
SHRM member (Society for Human Resource Management)
GCHRA member (Greater Cincinnati Human Resources Association)
Member of Messer Partners In Education Committee (Bond Hill Schools)
Reading tutor for Bond Hill Schools (2005 – 2016)
Secretary for the Messer Health and Wellness Committee
Volunteer for the Animal Adoption Foundation
Volunteer and Foster Parent for Tails of Hope Animal Rescue
Member of Cincinnati Horseman Trail Club and Butler County Trail Club
Own, ride and train horses in multiple disciplines
References Available Upon Request
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