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Human Resources Professional

Cincinnati, Ohio, United States
August 31, 2018

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**** ******** ****** **.

Hamilton, OH *****



Miami University (Oxford, Ohio) - Bachelor of Science Degree in Family and Consumer Sciences

Midway College (Lexington, KY) - Major - Business Administration with an Equine Studies focus

PHR Certification from the Human Resources Certification Institute

SHRM-CP Certification from the Society of Human Resource Management

Construction Industry Technician Certification (CIT) from NAWIC and Clemson University


Messer Construction Co. March 2004 – Present

Learning Management Specialist (previous roles: Professional Development Coordinator and Professional Development Administrator)

New Employee Orientation and On-boarding

oManage and conduct first day orientation program for new employees

oManage and facilitate our New Employee Group Orientation that is done quarterly, this program brings together all new employees from 9 regions at our Corporate headquarters for an all day program

oDevelop on-boarding tools and resources for our new hires and hiring Managers to increase new employee productivity and retention

oCoach senior managers on how to create personalized on-boarding plans for new employees

oManage our internal on-boarding satisfaction surveys, analyze results, and initiate improvements in process

oConduct multiple follow-up calls throughout the first year of employment to employee and Manager to check on their performance and satisfaction

oCounsel employees and Managers if employee relations or performance issues come to light in any surveys or follow-up conversations

oFamiliarity with HRIS system Ultimate which is used in our recruiting and feeds data to our LMS Cornerstone

Training Design, Facilitation & Management

oDesign and implement E-learning programs for our employees on various Human Resource and On-boarding topics using Articulate Storyline Software

oManage e-learning projects with Internal and External Subject Matter Experts

oManage and facilitate new employee orientation programs

oFacilitate strategic planning sessions for process improvement ideas with our team around onboarding, engagement and retention of new hires

oEmployee training program management for 9 regions

Learning & Performance Management Systems (Cornerstone)

oCreated job aides for key functions in Cornerstone for administrators and employees

oTrain employees on the system

oField “help desk” questions from employee users on both learning and performance components

oManage input of trainings into the system and output of reports for company needs

oFamiliarity with and use of the Lominger Competency Model

Recruiting & Co-op Program Management (in earlier roles at Messer, not in current role)

oPost job openings to internal and external websites

oManage applicant tracking system and conduct training for hiring managers on use of system (Iapplicants)

oOversee processing of background checks and pre-hire drug testing

oInterview coordination and screening

oManaged co-op program of 80 students on a rotating schedule

oCareer fair program management, over 40 fairs per year

Nationwide Retirement Consulting Group June 1997 – March 2004

Sr. Marketing Consultant (previous roles: Marketing Assistant and Marketing Consultant)

Facilitated and enhanced the sales process for assigned product lines and distribution channels by providing support to the outside sales force and internal departments

Assisted outside sales force in marketing and selling assigned products by consulting with personnel in licensing, compliance, underwriting, contract administration and other departments to resolve complex problems and inquiries

Prepared all materials to propose, sell, and establish new retirement plans and set up appropriate records. This included proposal illustrations, trust agreements/contracts, IRS determination reporting, employee communications, client administrative guide, and census/plan information

Advised internal and external sales organizations, including Insurance agents, Financial Consultants, and Investment Brokers on the procedures involved in marketing, selling, and submitting Nationwide products

Compiled contract and case activity information as needed for management

Approved and processed marketing and sales information in accordance with government regulations, contract provisions, and internal procedures and controls

Certifications and Activities

Professional in Human Resources Certification (PHR)

SHRM Certified Professional Certification (SHRM-CP)

Construction Industry Technician Certification (CIT) from NAWIC and Clemson University

E-learning Instructional Design Certificate (ATD)

Certification in Adult/Pediatric CPR

Messer ACE Mentoring Program, Board Member

GCATD member (Greater Cincinnati American Society for Training & Development)

SHRM member (Society for Human Resource Management)

GCHRA member (Greater Cincinnati Human Resources Association)

Member of Messer Partners In Education Committee (Bond Hill Schools)

Reading tutor for Bond Hill Schools (2005 – 2016)

Secretary for the Messer Health and Wellness Committee

Volunteer for the Animal Adoption Foundation

Volunteer and Foster Parent for Tails of Hope Animal Rescue

Member of Cincinnati Horseman Trail Club and Butler County Trail Club

Own, ride and train horses in multiple disciplines

References Available Upon Request

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