Mandy Davis
**** ****** *** *, ***********, MN **422
*****.*****.****@*****.*** 612-***-****
SUMMARY
Business and Project manager with two decades of experience in business and project management and coordination. Providing project and vendor management, resource coordination, tracking, quoting, data analysis and reporting, scheduling, budgeting, timeline mapping and conducted daily production meetings.
ACCOMPLISHMENTS
●Successfully saved the department over 100K in billable man hours by enforcing all resource man hours to be added to PPM for tracking of resource hours worked. Thus, providing an accurate account of actual hours worked over invoices received from third party vendor. This also prevented my own department from consuming the invoice of the third-party vendors without documented work. (Best Buy)
●Coordinated and managed the deployment of multiple projects ranging from 500K to 5M+ for ISR/ISV and OEM clients as point of contact between architects, engineers, distributors, manufacturers, sales, accounting, shipping, deployment, third party contractors and end users. (Datatrend Technologies)
●Within first year of entering real estate business, increased sale two-fold from prior year, which was above sales goal, and each year maintained consecutive sales goals. (Re/Max Results)
●Worked with lenders and managers to create and maintain a Renovation department specifically tasked to FHA and Conventional Renovation products from Wells Fargo (Rels Valuation)
●Successfully built a business from the ground up with two partners, expanding the original location after two years of operating and created a second location, which is running just as successfully today. First year’s revenue totaling 300K with a twofold increase each year after for a revenue of over 1M in less than four years. (Italian Tan/Fratelli Inc.)
PROFESSIONAL EXPERIENCE
Best Buy – Project Manager – Integration and Middleware 2/2016 – Present
●Manage integration projects utilizing PPM to maintain status updates, project processes. Ensuring the projects maintain compliance with PMO standards.
●Effectively being the main point of contact for the integration and middleware departments ensuring issues that arise are resolved through connecting leadership and project manager with the corresponding departments to resolve the issue.
●Consolidate estimates for projects by collecting all documentation for efforts from all vendors involved.
●Obtain approval for effort and estimate provided and ensure all resources are added to the PPM project as estimated for billing and efforts worked to be documented.
●Maintain and published the daily department intake report to ensure requests are being addressed in a timely manner; following up with vendors to ensure information reported is accurate.
●Maintain confidential resource information for vendors, contract workers and corporate employees including but not limited to rates, roles, and specialties.
●Perform daily, weekly and monthly duties as the SharePoint Administrator. Which include but not limited to site maintenance, permissions and site collection.
Datatrend Technologies – Transaction Manager in (TIS) Division 12/2014 – 1/2016
●Provided Hardware and Software Vendor Management for primary distributors and any other suppliers/vendors
●Worked with international vendors, on/offshore resources, and customers/end users; international scope included Canada, Chili, Mexico, UK, France, and Australia
●Managed/coordinated the execution of the sale after the receipt of a customer purchase order or other signed contract or purchase agreement. Conducted and participated in daily production meetings sales and other required meetings as necessary to provide order status review
●Worked closely with assigned sales representative and customers, and expanded knowledge of end solution portfolio; consulting, services, infrastructure implementation, support and financing.
●Provided timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. Gathered, tracked, and reconciled project costs to produce accurate financial reporting
RE/MAX Results – Business and Transaction Manager in JWSold Realty 2/2011 – 12/2014
●Oversaw entire transactions maintaining movement from the initial offer to closing
●Main point of contact for customers’ inquiries about home, leasing and remodeling files
●Resolved transaction issues as they arose and acting proactive to foreseen issues prior to development
●General bookkeeping including payroll, invoices, credit card transactions and collection of escrow monies, reporting
●Maintained relationships with clients, lenders, appraisers and brokers regarding sales progress, updating weekly
●Resolved technical issues and supported within the office and remote office location including maintenance and repair
Rels Valuation – Customer Care Specialist/Resource Manager 1/2009 – 2/2011
●Acted as liaison between Fielded and investigated product delay issues, presented recommendations to management and facilitated issue resolution
●Identified workflow needs and allocated resources to maintain productivity levels
●Developed and maintained FHA appraisal placement certification, training materials and organization of documentation for regulatory auditing, compiled and developed guideline materials across multiple lending branches
●Supported appraisal managers, appraiser and lenders in services of residential and mixed-use properties
Fratelli, Inc. d.b.a. Italian Tan – Project Manager/Co-founder/COO 1/2002 – 12/2008
●Developed budgets based on productivity and market trends to increase sale while maintaining expenses
●Recruited, trained, scheduled, coached, disciplined enforcing policy and procedures, monitored, directed sales expectations, reviewed and developed compensation structure for staff
●Performed bookkeeping and activities including accounts receivable and payable, budget planning and reporting
●Resolved technical issues within the office as well as regular equipment maintenance and repair
●Worked with city/county zoning and regulations including permits and compliance such as for construction, OSHA requirements, proper land use, and signage
SOFTWARE PROFICIENCIES
Windows and Mac operating systems. Microsoft 365, Project, Word, Excel, One Note, Access, PowerPoint, Outlook, and SharePoint Administrator, QuickBooks, Adobe Illustrator, Photoshop, Lotus Notes. AR/AP accounting, budget planning, reporting, and maintaining expenses.
EDUCATION
University of La Crosse, Wisconsin - 06/2000 – 12/2001
REFERENCES
Available Upon Request