Nursing Assistant Customer Service
Resume:
Cynthia Diane Bentley-Wynn
*******@*****.***
San Antonio, TX 78250
SUMMARY
I am a focused caring professional with values, principles, and morals.
Experienced, and proven performance, in general office administration including both commercial and non-profit organizations. Excellent organization and coordination skill.
Dependable with strong focus on details and meeting expectations. Very good
communications and interpersonal skill with ability to work well with clients, co-workers and management.
With skills in:
* Basic Computer
* Data Entry
* Cold Calling Marketing
* Customer Service
* Product Demonstration and
Services
* POS Transactions
* CNA License
* Institutional Kitchen
* Tutoring/Teaching
* Filing
* Microsoft Office
* Basic Accounting
* Basic Office Equipment
* Caregiver/Home Health Aide
* Food Service
* Memory Care/Alzheimer's & Dimentia Care
* Hoyer Lift
* Wheel Chair Transport
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EDUCATION
Good Careers Academy, CNA Program, June 2015 - August 2015
Nursing Assistant Program Certified Reg#NA0010357241, Issue Date 11/10/2015, Reissued, October 2017.
Graduate Farmington Senior High School (General Education)
William Woods University, Business & Interior Design (one year)
EXPERIENCE
Amada Senior Care, North San Antonio, DBA Ageless Hearts
Residential Care Professional,CNA, No Medication assistance, 30/March/2017-
Caring for seniors in their home environment. Assistance with all activities of daily living.
Morningside Ministries, The Manor
CNA, No Medication assistance, 11/June/2018 – 31/July/2018
Caring for seniors in a nursing home environment. Assistance with all activities of daily
living. I worked overnights, twelve hour shifts, on a unit with 28 residents. Getting residents ready for bed and in their beds, giving showers and incontinent care, bed checks and rotations as well as getting residents out of bed, up to get dressed in the mornings.
Seasons Alzheimer's and Dementia
Residential Care Professional,CNA, Medication Aide, 13/July/2016- 30/Oct/2016
Assisted residents in the two buildings with their activities of daily living and passed medications for the residents in each building, 32 residents in total.
I worked overnights, twelve hour shifts on the week-ends, 7pm -7am, and Friday overnight from 11pm. - 7am.
Only two staff members for each building on the overnight shift serviced 16 residents in each of two buildings.
Brookdale Senior Living Solutions
Residential Care Professional 06/Feb/2016- 08/May/2016
Assisted residents in the memory care Locked down unit, overnight shift, 10 pm. - 6 am, and other residents assisted as needed for the team.
Goodwill Industries
Production Associate in Retail Operations, Student Work Program,
09/June/2015 – 28/August/2015, I worked as a student in a program that assisted with my
course tuition. The job ended when I completed the course of study, which was Nursing Assistant.
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Caring Senior Service
Residential Care Professional 18/Dec/2014- 20/Dec/2015
Provide residential care to elderly individuals with special needs.
I worked in home care for a resident who needed to be hoyer lifted from bed to wheel chair, feeding and incontinent care.
I also worked twelve hour hospise care for an individual in the nursing home and at his home over the holidays.
Northside Independent School District, William Howard Taft High School; Timberwilde Elementary; Zachry Middle; and Raba Elementary School.
Child Nutrition 10/April/2014 – 07/May/2018
Daily preparation and serving quality food. Daily production, preparation, cooking, serving foods in a public school environment to meet state health department standards. Perform maintenance and cleaning of the institutional kitchen and kitchen equipment.
Mission Road Ministries
Residential Care Professional 11/Jun/2013 - 04/Nov/2013
Provided residential in home care for MR-IDD (Mentally Retarded-Intellectually Developmentally Disabled)
individuals in a residential home setting. Assisted with all aspects of daily living from bathing, dressing, feeding and therapy. MARS Medication trained. Special diets training.
Wheel chair transportation training.
LDS, Church of Jesus Christ of Latter-Day-Saints
Primary (Sunday School) Secretary (Volunteer) 01/Apr/2012 - 02/Sep/2012
Maintain primary Sunday school attendance, file monthly and quarterly reports.
Heritage Makers
Consultant/Home Demonstrator - 19/Aug/2010 - 30/May/2013
Promote company products and services through cold calling contacts, and in home demonstration leads. Effectively instructed new customers and sales representatives on products and services
Operation Holidays
Recruiter/Volunteer Coordinator - 14/Oct/2004 - 09/Oct/2007
Recruited, interviewed, and signed-up volunteers to secure funding, and donated goods to ship gift
packages to military personnel serving in combat.
Met all goals established for this project.
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Radio Operators of South Texas: R.O.O.S.T.
Organization Chaplain & Dinner Coordinator (Volunteer)- 14/Nov/2003 - 28/Sep/2007
Coordinated, planned, prepared dinners for monthly meetings with other club members.
Composed the Chaplain's article for the organization's monthly newsletter.
Melaleuca The Wellness Company
Independent Contractor - 22/Aug/2003 – Present
Marketing (Cold Calling) to develop sales leads for company’s products and service.
Effectively developed sales leads for marketing group.
Army Family Services Coordinator
Office Assistant (Volunteer) 07/Apr/1998 - 20/Sep/1999
General office duties supporting US Army Family Services Department.
LDS Church
Achievement Days Activities Coordinator (Volunteer) 08/Mar/1998 - 11/Apr/1999
Planned, coordinated and executed church activities for girls, ages 10-14.
Clean and Shiny Housekeeping Services
Owner - 12/May/1989 - 25/Nov/1994
Provided residential house cleaning services. House cleaning offered weekly, bi-monthly, and monthly.
Established and grew business to 100+ clients.
Business became profitable within one year.
Cynthia D. Bentley-Wynn/571-***-****/*******@*****.***/
San Antonio, Texas.
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