MARSHA N DYSON
Ashburn, Virginia 571-***-**** * ***********@*****.****
SUMMARY
Over 20 years in the administration of all areas of loan closing and office management with a proven track record in multi-tasking, computer skills and time management.
EMPLOYMENT HISTORY
American Housing Capital, LLC d.b.a CRM Lending, LLC, Vienna VA 2015-Present
Closing Manager
• Closing & Closing dept Pipeline Management.
• Devise monthly closing calendar for the department.
• Set up closing calls with processors to review pipelines for upcoming weeks.
• Maintain a monthly pipeline of 60 loans or more.
• Issue initial CD’s to the borrowers within the proper timeframe to meet all TRID and compliance guidelines.
• Resolve any pre-closing conditions.
• Communicate with processors, loan officers and title company to rectify problems that may occur during closing.
• Review loans thoroughly and accurately while inputting all data into the system for closing document preparation.
• Review hazard policy to ensure all requirements are met prior to closing.
• Verify the accuracy and completion of all closing documents and establish they are following all mortgage guidelines.
• Verify all CD requirements are met per investor and mortgage guidelines.
• Calculate and balance final CD with title company prior to releasing closing documents.
• Prepare final closing package for delivery to title co and settlement agents for borrower signatures.
• Balance disbursements with the title company.
• Prepare documents to request loan funding from the accounting department.
• Confirm funding’s are successful and request return of funds if closing is cancelled.
George Mason Mortgage, LLC, Fairfax, VA 2011-2015
Closer III
• Close 70 plus loans a month.
• Schedules and coordinate loan closing and complies and types closing document for VA, FHA, Conventional, and HELOCS.
• Review approved mortgage loan to determine conditions that must be met prior to closing.
• Call borrower, real estate broker, and Title Company to request specific documents such as receipt for payment of outstanding tax bill.
• Verify accuracy and consistency of specifications on documents such as title abstract and insurance forms.
• Send closing docs via email.
• Call borrower, broker and other individuals to arrange time and date for closing and answer any questions.
• Record loan information in log and on government reporting forms.
• Compile closed loan forms for delivery to marketing department for sale to investors.
Notary Public, Ashburn VA 2010-Present
Loan Signing Agent
• Certified Notary Signing Agent doing witness contract signings for 1st & 2nd mortgages, lines of credit, FHA, VA, and Home Refinances.
• Execute contracts on behalf of the Vendor.
• Audit loan documents ensuring accuracy and legality within the documents.
• Negotiate price and submit invoices to vendors for services rendered.
• Ship and track contracts back to vendors the same day.
• Develop effective business relationships with customers.
• Review, edit and proofread documents for accuracy.
• Mentor new notaries on how to start up new business.
• Act as a Trusted Enrollment Agent to identify persons seeking electronic identity credentials to be able to send, receive and handle sensitive electronic documents.
National City Mortgage, Fairfax, VA 2003-2010
Home Loan Closer III
• Schedule loan closings with the title company.
• Review all loan closings from underwriting to ensure all investor requirements are met prior to closing.
• Review title binders to ensure that any and all judgments and liens are paid and cleared.
• Approve final closing settlement statements to ensure all lender fee's and title company fee's are connect.
• Set up funding for all loans through the bank.
• Prepare closing documents to be signed by the applicant.
• Inform clients of any documentation that will be required at the time of closing.
• Answer any and all questions our clients may have prior to closing as well as after the loan has closed.
• Review reports for accuracy in closing process.
• Demonstrate ability to work with minimal direct supervision, take initiative and successfully complete multiple tasks in required time frames.
• Strong oral and written communication skills, Able to communicate to a variety of individuals on a professional level.
• Ability to create and maintain highest levels of confidentiality when dealing with proprietary information and sensitive situations.
Community Bank Mortgage 2001-2002
Loan Closer
• Review loan files for accuracy from the underwriting department.
• Make sure title company has scheduled loan for closing with the borrowers and the attorney.
• Prepare closing instructions for the title company.
• Review settlement statements prior to releasing packages to the atton1ey's office.
• Track all packages to ensure they arrive at the designated time.
• Set up daily reports for closing manager.
• Send all funding documents to the funding department for wires to go out to the banks.
Equity Plus Financial 1997-2001
Loan Closing Manager
• Manage all closing department functions to ensure accuracy of loan closings.
• Ensure that inventories of office supplies for the closing department remained stocked in accordance with company purchasing policies.
• Coordinate new-hire efforts including new employee orientation, new-hire paperwork, and partnering with branch manager to make sure all
necessary office equipment, computer access and security badges are prepared in a timely manner.
• Responsible for overseeing all daily operations and functions of the loan closing department.
• Maintain daily contact with title company to ensure all title repm1s are returned in a timely manner.
• Review 10% of closing documents prepared by the closers.
• Inform closers of any and all policy changes due to investor requirements.
• Prepare repm1s for branch manager on all loans closed and in process.
Tempworld 1995-1997
Receptionist
• Greet all clients that came into the office.
• Answer multiple phone lines and direct all incoming calls.
• Distribute all incoming mail to employees.
• Schedule conferences and meetings.
• Send out company memo's.
SKILLS
• Proficient in Microsoft Office applications: Outlook, Word, Excel
• Solid multitasking abilities and computer literacy
• General knowledge of databases and internet research
• Ellie Mae’s Encompass