Information Technology Air Force

Justin Small

*** ****** *****

Peachtree City, GA 30269

Phone: 770-***-****

Cell: 770-***-****

E-Mail: **************@*****.***

Summary

Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role offering opportunities for long term professional growth and development.

Education and Training

2015 Clayton State University Morrow, GA

Bachelor of Science Information Technology

Certifications

CompTIA A+ certification

Skills

Technical Support

Microsoft Windows

Excellent Communication Skills

Strong Collaborative Skills

Experience

April 2017 to Current

ALDI Peachtree City, GA

Associate

Responded to all customer inquiries thoroughly and professionally.

Operated a cash register to process cash, check and credit card transactions.

August 2016 to April 2017

Kroger Peachtree City, GA

Associate

Assisted customers with food selection, inquiries and order customization requests.

Maintained cleanliness and presentation of stock room and production floor.

January 2016 to July 2016

United States Air Force Offutt AFB, NE

Information Technology Specialist

Performed variety of specific duties designed to develop knowledge and skill in applying IT specialist principles, methods and techniques.

Performed duties designed to develop knowledge and skill in applying program management responsibilities in support of systems acquisition.

January 2007 to October 2009

United States Army Ft. Gordon, GA

Information Systems Technician

Set up and configured hardware and software on company equipment.

Responded to technical problems, diagnosed problems and escalated issues.

Provided training on equipment and software operation.

Completed installation, configuration and patching of hardware and software for users.

Followed up with clients to ensure optimal customer satisfaction.

December 2005 to January 2007

United States Navy San Diego, CA

Human Resource Specialist

Trained all newly hired employees and provided detailed information on job responsibilities and corporate polices and rules.

Conducted new employee orientation to foster positive attitude toward organizational objectives.

Managed office supplies, vendors, organization and upkeep.

Maintained a clean reception area, including lounge and associated areas.

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