Assistant Director Of Sales & Marketing
Resume:
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Moutaz Attyiat
Tel.:+974-****-****
E-mail: ******.******@*******.***
Residence: Doha (Qatar)
Nationality: Jordanian
Date of Birth: 29/12/1986
Languages Spoken: Arabic (mother tongue), English (fluent)
Experience Maintaining a learning Marital attitude Status: and Married contributing to the growth of the organization, by utilizing experience and knowledge acquired through the best utilization of the work scope.
To build up a promising career in the field of public and corporate sector management and social corporate responsibilit
To contribute Sales & marketing background toward actively supporting the success of a progressive organization offering opportunities for growth in exchange for superior performance.
March 2018 – present
Wyndham Grand Regency, Doha
Position: Assistant director of Sales and Marketing (HOD)
• Maintaining an up to date account and contact database and details in property management system.
• Generating and maintaining major accounts and assigned segments through various sales activities (face to face sales calls, telephone calls, entertainment, FAM trip, sight inspections).
• Assisting in the preparation of the Marketing Plan as requested by Hotel Manager.
• Assisting in setting up all sales objectives, action plans and team’s targets under the guidance of Hotel Manager.
• Motivating and training the Sales Team to ensure their best performance.
• Achieving hotel’s budgets especially rooms budget.
• Responsible for achieving personal and departmental sales targets.
• Assisting in setting up detailed orientation plans for new team members and ensure that comprehensive company, market and portfolio knowledge is acquired.
• Assisting in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, occupancy levels, Average Room Rate & Rev. Par, yield management and revenue streams throughout both rooms and food & beverage.
• Assisting in the developing, implementing and managing rate structures and strategies through market data review and demand analysis.
Career Objective
Work Experience
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• Developing, implementing and managing the process of developing sales leads and qualifying the same across all business units within the hotel, ensuring all key employees are familiar with and understand this process.
• In charge of Reservation & Revenue.
June 2017 – February 2018
Mövenpick Hotel Al Aziziyah Doha
Position: Assistant director of Sales (HOD)
• Maintaining an up to date account and contact database and details in property management system.
• Generating and maintaining major accounts and assigned segments through various sales activities (face to face sales calls, telephone calls, entertainment, FAM trip, sight inspections).
• Assisting in the preparation of the Marketing Plan as requested by Hotel Manager.
• Assisting in setting up all sales objectives, action plans and team’s targets under the guidance of Hotel Manager.
• Motivating and training the Sales Team to ensure their best performance.
• Achieving hotel’s budgets especially rooms budget.
• Responsible for achieving personal and departmental sales targets.
• Assisting in setting up detailed orientation plans for new team members and ensure that comprehensive company, market and portfolio knowledge is acquired.
• Ensuring MH&R Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
• Assisting in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, occupancy levels, Average Room Rate & Rev. Par, yield management and revenue streams throughout both rooms and food & beverage.
• Assisting in the developing, implementing and managing rate structures and strategies through market data review and demand analysis.
• Developing, implementing and managing the process of developing sales leads and qualifying the same across all business units within the hotel, ensuring all key employees are familiar with and understand this process.
• In charge of Reservation & Revenue.
• Attending GCC, Europe Sales Calls with ISO and GCO office. December 2016 – June 2017
Mövenpick Hotel Al Aziziyah Doha
Position: In Charge of Sales & Marketing Department
• Responsible to achieve the Target for Rooms, M&E
• Responsible for the Daily Briefing with Sales & Marketing Team
• Handling top 15 Accounts for the hotel
• Attending ATM, Global Workshops.
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• In contact with ISO, GCO offices for leads and support.
• Attending ITB Berlin.
March 2015 – December 2016
Mövenpick Hotel Al Aziziyah Doha
Position: Sales Manager
• Responsible on all leisure and travel agent and corporate accounts.
• Achieving monthly sales targets.
• Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm and pride.
• Define personal and corporate revenue objectives
• Following up with sales leads to identify the prospects.
• Selling guest rooms, meeting space and other hotel services to customer groups.
• Managing accounts, and conducting site inspections, solicit and generate business.
• Preparing and presenting effective proposals, maintaining well organized documentation and reports.
February 2015 – March 2015
Grand Hyatt Amman
Position: Senior Sales Manager
• Assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• Sales specialist in the area of catering, Relationship building and account management, as well as event management.
• Following up with sales leads to identify the prospects.
• Professionally conducting routine telemarketing activities to identify new accounts.
• Selling guest rooms, meeting space and other Hyatt services to customer groups.
• Managing accounts, and conducting site inspections, solicit and generate business.
• Preparing and presenting effective proposals, maintaining well organized documentation and reports.
• Utilizing Hyatt systems and coordinates customer service requirements as appropriate.
• Leading event, sales and other staff meetings.
• Working as a team member with the sales and catering staff and am in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business
• Take part in weekly revenue meetings, to discuss business opportunities and challenges.
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• Preparing yearly Personal Business Plan for my retention, development and acquisition accounts, anticipating challenging revenue targets. February 2014 – February 2015
Grand Hyatt Amman
Position: Sales Manager
• Following up with sales leads to identify the prospects.
• Professionally conducting routine telemarketing activities to identify new accounts.
• Updating action plans and financial objectives quarterly.
• Selling guest rooms, meeting space and other Hyatt services to customer groups.
• Managing accounts, and conducting site inspections, solicit and generate business.
• Preparing and presenting effective proposals, maintaining well organized documentation and reports.
• Utilizing Hyatt systems and coordinates customer service requirements as appropriate.
• Leading event, sales and other staff meetings.
• Working as a team member with the sales and catering staff and in close contact with other support staff.
• Taking part in weekly revenue meetings, to discuss business opportunities and challenges.
• Preparing yearly Personal Business Plan for my retention, development and acquisition accounts, anticipating challenging revenue targets.
• Representing hotel in various events and exhibition.
• Supporting hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Targeting key accounts potential for the company. November 2011 – January 2014
Grand Hyatt Amman
Position: Sales Executive
• Following up with sales leads to identify the prospects.
• Professionally conducting routine telemarketing activities to identify new accounts.
• Targeting key accounts potential for the company.
• Selling guest rooms, meeting space and other Hyatt services to customer groups.
• Managing accounts, and conducting site inspections, solicit and generate business.
• Preparing and presenting effective proposals, maintaining well organized documentation and reports.
• Utilizing Hyatt systems and coordinates customer service requirements as appropriate.
• Working as a team member with the sales and catering staff and in close contact with other support staff.
• Closely following up on all business leads within a 24 hour response time line to clients.
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January 2011 – November 2011
VIP Lounge – Orange
Position: Team Leader
• Following up with VIP & Elite customers.
• Following up with my team (Monthly Target).
• Planning and implementing and controlling daily operations of my team members.
• Dealing with the financial departments; sending all requested information for billing on time.
• Training & enhancing team performance.
April • 2010 Providing – January requested 2011 reports to senior management and senior team leaders VIP Lounge – Orange
Position: Account Manager
• Customer Service and Sales for VIP & Elite Customers.
• Account Manager VIP Lounge.
• Training in Blackberry, I-phone, BSCS, Samsung and Pointing System.
• Follow up with VIP customer after Sales.
June 2009 – March 2010
Ejazat for Tourism Marketing
Position: Operations Officer
• Advertising & selling gift vouchers on the website.
• Coordinating marketing campaigns and generating new ideas for every campaign.
• Updating the databases for vouchers, sales and customers on a daily basis.
• Preparing monthly reports and presentations for the management (using Microsoft Office, Excel & PowerPoint).
• Coordinating new events through dealing with suppliers and vendors.
• Preparing the monthly newsletter.
September 2004 – January 2010
University of Jordan
Bachelor degree in Business Information System
July 2004
Al Sabilah Schools – Amman
Al-Tawjehi certificate Scientific Stream
Education/ Courses
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Courses:
• Smart Selling I
• Smart Selling II
• First Aid Training Course
Al-Tawjehi • Business certificate Performance Scientific - Orange Stream from Al Sabilah Schools – Amman Work Skills
• Communication and interpersonal skills.
• Ready and able to work individually or within team work environment.
• Able to help customers find what they want.
• Able to maintain high standards of display & visual merchandising to ensure the store is well presented.
• Ability to lead and motivate a team.
• Good with numbers, and able to use modern computerized equipment and specialist retailing software
Personal Skills
• Time management.
• Passion and strong desire to learn.
• Critical and analytical thinking.
• Organized.
• Passionate
Areas of Expertise
• Coach and Instructing.
• Direct Sales and Marketing Closings.
• Account Management.
• Team Leading.
• Overseeing a Sales Team.
• Developing Relations with Clients.
• Achieving company’s targets, meeting deadlines and maximizing sales. Additional information
Contact this candidate