Administrative Professional with over * years of experience in office management, administrative support and reception. Extensive knowledge in Microsoft Office Suite. Efficient, organized and detail oriented.

Professional Experience

September 2016- August 2018

Homewood Health Inc.,

Resource Desk Administrator (F/T)

●Managed reception and processed incoming calls.

●Greeted clients and notified their service providers.

●Performed general office tasks including: incoming and outgoing mail, distribution of faxes and maintained office supplies

●Coordinated and delegating office space for staffs and clients.

●Maintained office equipment and processed requests for equipment repair

●Assisted service providers with special requests like supplies, file preparations, schedule changes, client requests and follow up

●Created and managed digital and hard copy filing systems for various departments.

●Resolved all scheduling errors and followed up with appropriate departments and/or clients.

●Coordinated with building maintenance to process office related requests.

●Organized and prepared office meetings, workshops and events.

●Relayed memorandums and protocols within and between departments in the office

●Facilitated the delivery of forms to clients and ensured client files were prepared prior to assessments.

●Supplied key cards and managed office access for staffs

●Processed requests of proof of attendance for clients.

●Trained and supported new hires and temporary replacements.

●Supported clinical manager and managed extra projects as assigned by supervisor.

February 2016-August 2016

Homewood Health Inc.,

Resource Desk Administrator (Contractor) (February 2016 – Present)

●Managed reception and processed incoming calls.

●Greeted clients and notified their service providers.

●Performed general office duties including: mailing, filing, faxing

●Assisted service providers with special requests like supplies, file preparations, schedule changes, client requests and follow up

●Resolved all scheduling errors and followed up with appropriate departments and/or clients Using database (Odyssey) to schedule, hold and cancel appointments

●Assisted with special projects assigned by supervisor

December 2015-January 2016

ATB Financial

Administrative Assistant Contractor [via Talentcor]

●Assisted the senior pensions team with year end reports.

●Revised and completed accounting and pension reports using database

●Processed incoming and outgoing mail.

●Assisted with other projects as assigned by supervisor

Education

January 2011-June 2015

Trent University

Peterborough, ON Bachelor of Business Administration (BBA)

References available upon request

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