Customer Service Representative
Resume:
Jaymar Van Maroto
Kristina Heights Subdivision Tacloban,City 6500
(094*-******* ***********@*****.***
Career Objective
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people.
Personal Information
Age: 22
Date of Birth: November 30, 1995
Status: Single
Religion: Christian
Weight: 75 kls.
Height: 5’8
Language: Filipino, English
Professional Qualifications
NAPOLCOM PNP Entrance Examination Passer
Proficient in MS Office applications such as (Word and Excel)
Adaptability and ability to work under pressure
Tolerant and flexible to different situations.
Self-motivated, initiative, high level of energy.
Professional Work Experience
Computer Maintenance Technologist I
(Malawakang Kumustahan Project)
DSWD Region VIII
August 2017 – December 2017
Collecting and Storing the informations of the beneficiaries
Securing databases of the beneficiaries
Supervising the encoders
Planning of strategies to hit the target of forms to be encoded
Producing of forms for encoding
Providing Technical Support
Customer Service Representative
Wipro Philippines, Cebu City
October 2016 – April 2017
Resolve customer complaints via phone
Greet customers warmly and ascertain problem or reason for calling.
Utilize computer technology to handle high call volumes.
Take payment information and other pertinent information such as addresses and phone numbers.
On The Job training (OJT)
Department of Agrarian Reform (DAR Region VIII), Tacloban City
July 2015 – March 2016
Sort all papers alphabetically and according to content and dates.
Create or update records with new files and information.
Store all paperwork in designated places securing the important documents.
Education
Bachelor of Science in Information Technology
ACLC COLLEGE, Tacloban City
2012-2016
Trainings Attended
TRAINING OF THE TRAINERS in the implementation of Malawakang Kumustahan Project
Richville Hotel, Metro Manila
August 2, 2017 – August 5,2017
Character Reference
Brian M. Requitillo
DSWD Region VIII
Monitoring and Evaluation Officer
Teodora Arlene D. Cebu
ACLC College
School dean
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