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Customer Service Representative

Location:
Alangalang, Leyte, Philippines
Posted:
August 29, 2018

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Resume:

Jaymar Van Maroto

Kristina Heights Subdivision Tacloban,City 6500

(094*-******* ac6uwa@r.postjobfree.com

Career Objective

To obtain a position that will enable me to use my strong organizational skills,

educational background, and ability to work well with people.

Personal Information

Age: 22

Date of Birth: November 30, 1995

Status: Single

Religion: Christian

Weight: 75 kls.

Height: 5’8

Language: Filipino, English

Professional Qualifications

NAPOLCOM PNP Entrance Examination Passer

Proficient in MS Office applications such as (Word and Excel)

Adaptability and ability to work under pressure

Tolerant and flexible to different situations.

Self-motivated, initiative, high level of energy.

Professional Work Experience

Computer Maintenance Technologist I

(Malawakang Kumustahan Project)

DSWD Region VIII

August 2017 – December 2017

Collecting and Storing the informations of the beneficiaries

Securing databases of the beneficiaries

Supervising the encoders

Planning of strategies to hit the target of forms to be encoded

Producing of forms for encoding

Providing Technical Support

Customer Service Representative

Wipro Philippines, Cebu City

October 2016 – April 2017

Resolve customer complaints via phone

Greet customers warmly and ascertain problem or reason for calling.

Utilize computer technology to handle high call volumes.

Take payment information and other pertinent information such as addresses and phone numbers.

On The Job training (OJT)

Department of Agrarian Reform (DAR Region VIII), Tacloban City

July 2015 – March 2016

Sort all papers alphabetically and according to content and dates.

Create or update records with new files and information.

Store all paperwork in designated places securing the important documents.

Education

Bachelor of Science in Information Technology

ACLC COLLEGE, Tacloban City

2012-2016

Trainings Attended

TRAINING OF THE TRAINERS in the implementation of Malawakang Kumustahan Project

Richville Hotel, Metro Manila

August 2, 2017 – August 5,2017

Character Reference

Brian M. Requitillo

DSWD Region VIII

Monitoring and Evaluation Officer

091********

Teodora Arlene D. Cebu

ACLC College

School dean

092********



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