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Customer Service Medical

Duluth, Georgia, United States
August 29, 2018

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Bridgett Curtis

** ********** *****

Covington, GA 30016


Objective: To obtain a responsible and challenging position in a healthcare/human service setting; where my work experience and education will have valuable application that will be beneficial to the employer.


Medisoft Certified, Strong Post Payments/Scan

Customer Service Skills Electronic Medical Records

Multi line Telephone Communication Appointment Scheduler

ICD-9/CPT/HPCS Encounter Prob

Process Claims Eclinical / Elligance/Athena

Computer Operations Skills Medical Terminology

Visual Screening / Glaucoma testing OSHA / HIPPA

Front/Back office Skills Posting EOB’s Claims

Office mate/ Filing CPR Certified



We Care Pediatrics East Point, GA March– 2012 to Present

Medical Front/Back office Administrator

My duties were to Schedule appointments New and Established patients.

Verifing Insurance, collect & post co-pays, scanning medical records,

Answered high volume calls

Verifing Insurance BCBS, Aetne, Humana Military,Tricare, Cigna, Medicaid

United Health Care, Amerigroup,Wellcare, Peach State, Ambetter.

Maintained Medical Records, Scan fee charts.

Atlanta Eye Center Atlanta, GA February – 2009 to April– 2011

Medical Front office/ Insurance Billing

My duties as a Medical Insurance Billing were to input claims for four different doctors.

Scheduled appointments for New patients & Established patients.

Sales, Fitting, Adjusting eyewear/Assist with eye exams

Processed Day Sheets Summary daily/ Process EOB’s & Fee slips.

Billed & processed claims for Medicaid and Medicare/ Med/ Peach State, Amerigroup, Well care, Davis Vision, Spectera, VSP vision, Superior Visions, Avesis.

Maintained medical records/ Scaned fee charts, Scrub claims,

Enter CMS 1500 paper claims for BCBS, VA.

Doctors Hospital Lawrenceville, GA May – 2004 to January - 2009

Medical Front/Back Office /Filing Clerk

My duties were A/Payable, A/Receivable/Back office Scheduling

Handled high volume calls/Strong customer service skills, Filing clerk.

U-Haul Corporate Office Marietta, GA March – 1996 to June – 2004

Senior Clerk Manager

My duties as a Senior Clerk were to handle new hire documents and benefits

Processed Payroll for hundreds of employees

Handled extremely high volume calls for one of the largest moving companies in the world.

Set up conference calls, A/ Payable & A/Receivable

Processed purchase orders for different vendors Scheduled appointments/Dispatcher


Everest Institute Decatur, GA June – 2009 to June -2010

Medical Insurance Billing & Coding Relevant Course: Diploma

PCT Training Institute Atlanta, GA May- 1993 to August – 1994

Certified Nursing Assistant Relevant Course: Certificate

Stafford University Atlanta, GA February-2004 to September - 2005

Accounting Relevant Course: Incomplete/Associate Degree

Bridgett Curtis

65 Shenandoah Drive

Covington, GA 30016


To Whom It May Concern:

As you’ll see on my enclosed resume, I have the educational back ground, strong skills, that would be an access, as you can see I am looking to update my career in the Health Care and Administrative profession. Hopefully after reviewing my resume I would be an excellent candidate for an upcoming position with in your organization.

In addition, I am motivated and enthusiastic, and would appreciate the opportunity to contribute to your organization. I look forward in hearing from you soon.

Respectfully yours,

Bridgett Curtis

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