Customer Service Manager
Resume:
LINDA D. DUPREE
Arlington, TX *6016
Home Phone 817-***-****
Work Phone 682-***-****
**************@***.***
CAREER OBJECTIVE
To obtain a position with a company that will offer growth potential, utilizing my expertise and obtain further training in various aspects.
WORK EXPERIENCE
1986 – PRESENT Cook Children's Health Care System
OFFICE MANAGER (Critical Care Office)
Job Summary
AA for NICU Director
Administrative duties for the Director of NICU
Manage secretaries for NICU
Maintain accurate payroll data for NICU
Ability to handle stressful situations
Excellent communication and interpersonal skills
Receptionist for Critical Care Office
Recruit, develop and retain qualified Unit Secretaries for NICU
Conduct quality performance appraisals for NICU Unit Secretaries
1985 – 1986 Montgomery Ward
Customer Service Cashier
Ability to use the NCR cash register
Excellent communication and interpersonal skills
Answer telephones
Work under pressure and in a timely manner
1981 –1985 Tarrant County Hospital District
Unit Secretary (Maternal/Child Department)
Transcribe physician’s orders into CRT
Prepare charts for new admits
Schedule patients for return to clinic
Answer telephone and relay messages
Part – Time Job Work History
1/96 – 8/99 All Saints Hospital – Fort Worth
Radiology Secretary / File Clerk
Filed patient’s x-rays and reports
Plaza Medical Center – Fort Worth
Patient Registration Representative
Entered patients seen in the ER into the Medi Tech System
Relief Hospital Operator
EDUCATION
Tarrant County Junior College - Fort Worth, Texas
Business Administration
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