Syed Kamran Hasan
Contact No.: +91-098********
E-Mail: ac6uuo@r.postjobfree.com
Job Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Profile Summary
Skilful at monitoring and motivating the workforce to enhance their efficiencies and assist them to deliver quality services to clients
Solutions-driven, customer centric professional with significant experience in handling all aspects of service functions
Resourceful at maintaining business relationship with clients / customers to achieve quality product and service norms by resolving their service related critical issues
Effective communicator and negotiator with strong analytical, problem solving and organizational abilities
Area of Exposure
Pivotal in improving customer satisfaction ratings through suggestions, development and implementation of new customized solutions
Extending high-end technical support on various servers and ensuring high customer satisfaction levels through prompt re-dressal of their problems
Interacting with the clients to talk about the problems and request regarding the complex system issues
Organizational Experience
Aug'17 -- Present InQube Innoventures (P) Ltd, Kolkata
July’15 – Present Champion Networks (P) Ltd., Haryana
Oct’07 – June’14 CE Info Systems (P) Ltd., (MapmyIndia), New Delhi
Academic Details
1998 Bachelor of Arts (Computer Studies) from Canterbury University, Cheshire, U.K.
1995 12th from Bihar Intermediate Council, Patna. Secured 1st position
1993 10th from Bihar Secondary Examination Board, Patna. Secured 1st position
Other Credential:
1996 Diploma in Computer Studies from Informatics Computer Institute, Singapore
Training
General Management and Behavioural Areas training by Competitive Edge Consultants, Dwarka (New Delhi).
IT Skills
Well versed with MS Office (word, Excel, PowerPoint) and Internet Applications
Personal Details
Date of Birth: 5th January, 1978
Address: A/66/303, Shapoorji, Spandan Block, Shukhobrishti, New Town, Kolkata- 700135 (West Bengal)
Languages Known: English, Hindi and Urdu