Medical Assistant Customer Service

Location:

Posted:

August 29, 2018

Beckley, WV *****

Jessica Branham

Objective

To find a position that challenges my communication and technical skills in a management, medical, or personnel-related business environment.

Experience

2015 – 2018 Public Partnerships, LLC Sophia, WV

Personal Home Assistance

Daily duties included providing personal transportation to appointments, in-home assistance, light housework, financial management

2005- 2011 New River Community and Technical College Beckley, WV

Paralegal and Medical Assistant Student

- College courses in the field of business and legal practices to become paralegal

- Additional classes in the field of medical assistant and administration for medical field

- Graduated in May 2011 with Associates Degree in Medical Assistant, to include medical insurance

coding and billing

2004 – 2010 McDonalds of Beckley Beckley, WV

Lead Cashier Service Provider

- Met and greeted customers to provide outstanding patron support with order at facility

- Expeditiously resolved customer complaints and issues in a quick and efficient manner

- Provided assistance to manager/customers to maintain a safe, healthy, and friendly environment

Qualifications

Experience in numerous computer applications, including MS Office and various Microsoft Operating

Systems. Can quickly learn and adapt to new software and software changes. Understanding of

medical assistance and medical administration. Experience in customer service assistance and

working with customers in a variety of areas. Works meticulously to ensure details of assignments

are completed. Team player in work environment.

Education

Associates Degree in Medical Assistant, New River Comm & Tech College, May 2011

High School Diploma, Woodrow Wilson High School, Beckley, WV, 1995

Interests

Reading, softball, baseball, movies, travel, art, and science.

Professional Affiliations

Phi Theta Kappa Honor Fraternity, New River Comm & Tech College, Beckley, WV

Proficient with Microsoft Office (Excel, Word), Excellent written and verbal communication skills