Kay S. Henderson

** ***** ***** **. ******** Hill, GA 31324 ac6ut0@r.postjobfree.com 912-***-****

Qualifications Summary

Accomplished executive assistant offering 16 years of administrative experience reporting to a vice president or other top executives

Broad based experience covering a full spectrum of administrative duties, including executive support, office management, customer care, account management, training records administration, document preparation, travel coordination and program/project support

Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems

Proven reputation, with a consistent history of exemplary performance reviews and recognition for driving efficiency improvements to office systems, workflows and processes

Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper, prepare well-researched and accurate documents, manage busy calendars, and efficiently handle daily office tasks

Proficient user of MS Office, Adobe Suite, Cisco WebEx, SAP. Type 75 WPM.

Professional Experience:

GEORGIA PORTS AUTHORITY, Port Wentworth, GA

Executive Administrative Assistant, September 2017 – May 2018

Provide executive support to the Chief Administrative Officer and direct reports. Manage day-to-day functions such as phone coverage, expense reports, travel arrangements and check requests for Corporate support to the Community. Provide administrative support for the GPA Board Authority bi-monthly meetings in Savannah, including travel arrangements for the members from all over the State, hotel arrangements, catering, and creating meeting documents in BoardBooks software.

GULFSTREAM AEROSPACE CORPORATION, Savannah, GA

Senior Administrative Associate, Product Support Programs, August 2012 – September 2017

Provide executive and business support to multiple directors of aviation’s premier aircraft manufacturing company and support to other members of their teams. Maintained the directors’ continually changing calendars, plan and schedule meetings, teleconferences and travel.

Contributions:

Create reports for weekly review by senior management and supervisory staff to track trends and issues concerning programs and sales, which affect customer satisfaction

Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale

Distribute company-wide announcements, book conference rooms and coordinate catering for staff meetings and off site events

Greet visitors, determine the nature and purpose of visit, and direct them to the appropriate destination

Process travel expense reports and reimbursements

Maintain office supply inventory and budget, training requirements for employees, recognition program records and IT equipment repair and replacement tracking system

Coordinate the relocation of four departments to two new locations on campus by coordinating with the Industrial Engineering and Facilities teams to ensure a seamless transition for all employees and management.

LIBERTY COUNTY DISTRICT ATTORNEY’S OFFICE, Hinesville, GA

Legal Assistant, August 2010 – August 2012

Provided administrative support to district attorney and assistant district attorneys in the Atlantic Judicial Circuit in the State of Georgia. Processed all incoming case files on new offenders from local authorities for court appearances.

Contributions:

Meticulous preparation of files for court to support of attorneys’ requirements for precise and accurate information in order to argue for the best sentence for each individual

High degree of confidentiality and trust necessary to work with local, state and federal police officers, clerks of court, judges, and other branches of government

Developed a partnership with Victim/Witness advocates to provide satisfactory resolution for the victims of crimes and their families

Created closure process for documentation on each case to ensure proper sentencing details and automatic notifications to various agencies throughout the State and country

JCB, INC., Pooler, GA

Team Coordinator, Manufacturing, May 2008 – November 2008

Provided executive support to vice president of Operations and eight direct report managers of United Kingdom’s largest backhoe manufacturer corporate office which is located in Pooler, Ga. Constant change in leadership required dedication to company goals and creating effective efficient processes despite ever-changing priorities.

Contributions:

Reduced annual uniform budget costs by 50% by performing audit and selecting a more streamlined choice for employees with kudos from upper management

Met goal of $55,000 as 2009 United Way Pacesetter Campaign manager, a 50% increase in contributions from previous year

Tasked with data entry of warranty and invoicing information of newly built machines into reporting databases, recorded zero mistakes over 5 month period

GULFSTREAM AEROSPACE CORPORATION, Savannah, GA.

Senior Administrative Associate, Employee Communications/Government Programs, September 2001 – May 2008

Provided executive and business support to multiple directors of aviation’s premier aircraft manufacturing company and support to other members of their teams. Maintained the directors’ continually changing calendars, plan and schedule meetings, teleconferences and travel.

Contributions:

With minimum supervision and demanding deadlines, created and edited presentations for senior management, internal and external customers and suppliers

Screened directors’ calls and redirected to other team members when necessary

Handled all management’s domestic and international travel arrangements

Prepared and submitted managers’ expense reports

Maintained departments’ calendars, office supplies budget, departmental training requirements

Organized team building events for employees and open house events

Coordinated ceremonies for five military aircraft deliveries

Supported pre-delivery flights with cabin inspection team

Maintained military pilots’ annual training requirement records required by FAA and Federal Government

Program Administrator for Corporate Programs and Community Events

Education

Midlands Technical College: Certificate in Secretarial Science (4.0 gpa)

University of South Carolina, 44 hours toward BA in English completed

Training

Project Management Essentials for Unofficial Project Manager

Fierce Conversations

Goal Setting With Purpose (Leadership Development)

Business Ethics and Conduct

Customer Service Training (Leadership Development)

Stress Training (Leadership Development)

Strength Deployment Inventory: Manage Conflict and Improve Relationships

Lean Foundation Training

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