Customer Service Sales

SM sandra munoz

E: *************@*****.***

**** * *** *, *****, UT 84405

PROFESSIONAL

SUMMARY

Experienced Cashier with background in customer service and retail. Detail- oriented, friendly and hardworking.customer service with background in cash handling, check out, stocking and bagging. Motivated Waiter offering a wealth of experience in successfully serving customers in busy chain restaurants. Skilled in sales and marketing and knowledgeable in craft beers. Focused customer service successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

SKILLS Committed team player

Outgoing and energetic

Accurate money handling

Customer-focused

Cash handling expert

Strong work ethic

Presentation skills

Customer service

Safe food handling

Quick problem solver

Money handling

WORK HISTORY CASHIER FOOD PREP 03/2017 to 12/2017

McDonald's Riverdale, UT

Delivered quality service by providing a warm and welcoming environment. Affected quick resolutions to customer problems and brought in management when needed.

Assisted with guest inquiries, take-out orders and restaurant cleanliness. Stocked and maintained cleanliness of stations.

Effectively listened to, understood and clarified guest concerns and issues. Consistently provided professional, friendly and engaging service. WAITRESS 03/2017 to 03/2017

Denny's Riverdale, UT

Attentively served approximately 2 or more guests per shift at a 2 or more-seat dennys establishment.

Continually monitored dining rooms for seating availability, service, safety and well-being of guests.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Folded napkins throughout the day to maintain an adequate supply. Maintained complete knowledge of restaurant menu, including daily specials.

Observed tables to promptly respond to requests and refill beverages. Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.

Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Maintained high standards of cleanliness and sanitation. Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

CASHIER CUSTOMER SERVICE 10/2016 to 06/2017

Pilot Travel Center Ogden, UT

Processed cash and credit payments rapidly and accurately. Greeted customers in a timely fashion, while quickly determining their needs.

Assisted customers with food selection, inquiries and order customization requests.

Alerted customers to upcoming sales events and promotions. Developed reputation as an efficient service provider with high levels of accuracy.

Operated a cash register for cash, check and credit card transactions with 80% accuracy.

Greeted customers entering the store to ascertain what each customer wanted or needed.

Helped drive sales goals and achieve monthly quotas. LOAN AGENT 07/2014 to 05/2015

Check Into Cash Lakewood, CA

Executed customer transactions, including deposits, withdrawals, money orders and checks.

Sold cashier's checks, traveler's checks and money orders. Executed wire transfers, stop payments and account transfers. Collected member loan payments.

Maintained friendly and professional customer interactions. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

Handled various accounting transactions.

EDUCATION GED 2003

summerset adult school, Bellflower CA

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