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Chief Clinical Operations

San Antonio, Texas, United States
August 28, 2018

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Jose M. Nunez, RN, MSN

(***) *******

Chief, Clinical Operations

Key Decision Maker in Mission-Critical Large-Scale Military Medical Programs

Champion of Cultivating Excellence in Patient Care

High-impact and results-driven senior nursing management professional with more than 20 years’ experience in managing military operations support hospitals, forward surgical teams, and combat operational stress companies. Tenacious in building new medical training programs as part of maintaining medical services effectiveness. Combine superior business acumen, medical expertise, communication and group facilitation skills with the ability to promote an all-inclusive high-performing culture. Calculated risk taker to get processes moving quickly in transforming ideas into action; highly skilled in connecting complex and disparate information into a distinct concept and aggressive plan of action. Recognized for shedding the status quo and embracing fresh, alternative thinking to conduct business case analysis in accessing medical services readiness.

Acknowledged for capacity to inspire, achieve consensus, mediate and deliver predefined goals despite a diversity of personalities, precarious situations, and changing priorities. Adept at managing multiple tasks and isolating and resolving problems. A poised, polished, and articulate speaker, presenter of ideas, and leader.

Highly respected leader in galvanizing teams to embrace a singular vision and oneness of purpose; lauded for making staff training and mentoring a high priority.

Solid reputation for clearly and effectively communicating to audiences from a variety of cultural, economic, and educational backgrounds; bilingual English and Spanish.

Stellar background in delivering sophisticated projects on-time and within budget despite shifting priorities, demanding expectations, and stringent deadlines.

Professional Experience

UNITED STATES ARMY, Numerous Duty Stations July 2016 - Present

Chief, Clinical Operations (July 2016 – Present)

First Army, Division West, Fort Hood, TX

Provide direct supervision, subject matter expertise, and operational management of pre-deployment Mission Rehearsal

Exercises for medical units (Military Operations Support Hospitals, Forward Surgical Teams, Combat Operational Stress Companies, Area Support Medical Hospitals, Blood Teams, Head and Neck Teams, and Veterinary Teams). Supervise the synchronization of training, operational readiness, unit’s transition and sustainment. Design training support strategies to support the Army Force Generation Model.

Served as Observer Couch and Trainer for the Clinical Operations Section of the First Medical Brigade in preparation for their deployment to Kuwait, Afghanistan and Qatar. Served as Subject Matter Expert and Observer Couch and Trainer of the Clinical Operations Section for the 75th Military Operations Support Hospital Validation Mission Rehearsal Exercise in preparation for deployment to Kuwait.

Synchronized mission readiness exercise with other similar units to eliminate training redundancies and maximize man power and equipment while saving money to the government.

Supervised the writing of clinical scenarios to be used during unit validation.

Identify competency-training requirements, then train and mentor nurses to increase skills.

Successfully integrated High Fidelity Simulation during validating Mission Rehearsal Exercise to enhance the combat readiness experience.

Collaborated with nearby medical treatment facility to integrate deploying medical personnel in clinical settings to provide clinical refresh training prior to going to war.

Director, Army Vocational Nurse Program (May 2013 – July 2016)

Brooke Army Medical Center and Army Medical Department Center and School

Directed the 44-weeks Army Practical Nurse Program with a cohort of up to 130 alumni per year. Collaborated with the

Texas Board of Nursing to design learning outcomes to plan, develop, and document the effectiveness of teaching

activities. Supervised 22 civilian and military faculties. Provided oversight for the quality, consistency and performance

improvement initiatives for the program. Ensured curriculum compliance with regulatory agencies such as the Texas

Board of Nursing, Army Training and Doctrine and the Army Medical Department Center and School.

Oversaw the Army Licensed Vocational Nurse Program Texas Board of Nursing school and curriculum accreditation. Earned high praises and program was accredited for three more years.

Jose M. Nunez, RN MSN Page 2

(719) 290 – 6445

Professional Experience

Affiliated the Army Licensed Vocational Nurse Program to the Veteran Administration Health Care System resulted in increased clinical capacity and enhanced the alumni learning experience.

Consistently exceeded the National Counsel Licensure Examination pass rate during tenure.

Designed a twenty hours lesson plan to prepared alumni for National Counsel Licensure Examination.

Attained authorization and funding to convert two expensive fulltime contract nurse educator positions to fulltime faculty position saving the government more than $40K.

Nursing Supervisor / Bed Manager Program (August 2010 – May 2013)

Evans Army Hospital, Colorado Springs, CO

Functioned as Nursing Supervisor and Bed Manager for a 78-bed Army hospital serving a population of up to 165,000

Soldiers and families. Provided leadership, mentorship and guidance for over 54 Army Nurse Corps Officers, ancillary staff and civilian nursing personnel. Assisted staff to efficiently utilize staffing resources to meet safe patient care requirements and other professional responsibilities. Enforced professional nursing standards. Provided for immediate follow-up, documentation and communication of incidents to appropriate Manager and/or Director. Briefed hospital Commander daily on pertinent issues related to patient care and utilization management that impacted the organization performance. Accountable for the enforcement of hospital-wide and specific Department of Nursing policies and procedures. Role model and promoter of the organization’s vision, mission and values. Worked collaboratively with nursing and ancillary staff to solve problems in a fair and consistent manner.

Supervised nursing care of a 32 bed Medical-Surgical Unit, a 6 bed Medical ICU, a 24 bed Mother-Baby Unit and a busy Emergency Room. Ensured nursing care safe, optimal and met Joint Commission standards.

Coordinated staffing planning with Nurse Managers to ensure safe and optimal nursing staffing utilization throughout the hospital.

Briefed and advised hospital Commander daily on hospital census, patient safety issues and nursing staffing projections.

Coordinated the inter-hospital transfer via ground or air ambulance of acute care patients to affiliated civilian hospitals.

Nurse Manager – Medical-Surgical Unit (June 2007 – July 2009)

Served as principal nurse consultant to the Chief Nursing Officer and the hospital Chief of Staff on business process

planning, staffing projections and productivity. Responsible for staff professional development and unit regulatory compliance. Accountable for staff performance and patient safety. Responsible for the development, planning and implementation of policies and procedures to include the procurement of unit-level budgets. Generated solutions through data and trends of hospital data for fiscal, clinical and operational challenges facing command and staff of over 2,600 employees. Conducted data analysis using Workload Management System to project staffing needs.

Served as consultant to the hospital Chief of Staff and Chief Nursing Officer for nursing data quality, nursing performance

improvement, manpower analysis, workload accounting, space utilization and business case analysis.

Education & Professional Development

Master of Science, Nursing Administration University of Phoenix

Bachelor of Science, Nursing State University of New York, Buffalo, NY

Nationally-certified, Medical-Surgical Nurse Academy of Medical-Surgical Nurses

Certified Lean Six Sigma Black Belt Department of the Army

Command and General Staff College Department of the Army

Entry Level Executive Nurse Course Army Medical Department Center and School

Advanced Nurse Leadership Course Army Medical Department Center and School

Nurse Manager Leader Development Course Army Medical Department Center and School

Supervisor Development Course Department of the Army Management Staff College

Instructor Training Course Army Medical Department Center and School

Joint Forces War Trauma Management Department of the Army

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