Customer Service
Resume:
SKILLS
A teachable, timely, and results-oriented professional with a proven track record of exceeding expectations. Obtains the innate ability to learn new skills quickly. Excels at problem solving, time management and organizational skins. Took related classes such as Technical writing, network security, and database dealing with access.
EXPERIENCE
Cyber Security Mentor YCC Summer Capstone Challenge May 2018- Present
College mentor/ Supervisr for the Prince George’s County Youth CareerConnect Summer Capstone Progam.
Shift Lead-Marketing Flattop Burger July 2016-July 2018
Cashier, provided customer service and assistance to customer with complaints, stocking inventory, open and ending the drawer. Providing a great leadership role to the other employees.
Membership Service Rep Planet Fitness September 2017- January 2018
Cashier, gave tours, provided customer service, check members in, update members accounts, answer the phone.
Sales Associate Footlocker June 2015-August 2016
Assisted customers with sales, doing audits, cashier, ending and starting the drawer, answering the phone, and handling shipment. Three time #1 part-time employee in the district.
EDUCATION
Computer Technology, B.S, Bowie State University
Anticipated date of graduation- Fall 2019
Focus in Cyber security. Very proficient in Windows, Macintosh OS, and Office Suite Software
High School Diploma (Honors) June 2015 TC Williams High School
OBJECTIVE
Looking for a Junior Cyber Security Specialist position with the government that will utilize exceptional experience designing security software, and ethical hacking.
6511 Bock Terrace, Oxon Hill, Maryland, 20745
**********@*****.***
VOLUNTEER EXPERIENCE OR LEADERSHIP
Alpha Kappa Alpha Sorority, Inc.
(2017-)
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